Distribution Services is Closed Today

Please be advised that Distribution Services will be closed on Monday, Nov 23, 2020 due to street closures in the immediate vicinity. We will not be receiving incoming shipments, delivering mail and parcels, or picking up outbound mail and shipments. Normal services should resume on Tuesday, Nov 24.

If you wish to retrieve a critical FedEx or UPS shipment directly from either of these facilities, please contact the carriers directly. Packages are currently on the trucks and out for delivery, so it may take some time for the packages to be returned to the customer centers.

FedEx Ship Center                              UPS San José Dispatch Center
710 Dado St                                        1999 S 7th Street
San José, CA  95131                           San José, CA  95112
Phone: 800-463-3339                          Phone: 800-742-5877

Outbound packages can be taken the addresses above or dropped off at:

Postal Annex+
123 E. San Carlos St
San José, CA  95112
Phone: 408-975-0893

Hours: 9:30 am – 6:30 pm (priority overnight shipments must be there before 3:30 pm)

If you have any questions, please contact the Distribution and Asset Services Manager, Sonja Bowsky, at 408-924-1592 or sonja.bowsky@sjsu.edu and she will address your concerns.

Distribution Services: How to Pick Up/Drop Off Mail and Packages

Due to the extended Shelter in Place Order, Distribution Services will continue to suspend their normal delivery and pickup schedules; however, campus departments can still pick up and/or drop off mail and packages.

Please be aware that Distribution is minimally staffed during this period and may need additional time to prepare your items. See below for what we’ll need to accommodate your request.

Pick Up

Mail and/or packages can be picked up during our normal operating hours – 8 a.m. to 12 p.m. and 1 p.m. to 4 p.m.

Please email sonja.bowsky@sjsu.edu and phil.perez@sjsu.edu with the department name and extended zip code to be picked up, as well as the pickup day/date and approximate time. Also, please indicate if you are picking up for the entire department or looking for a specific package. If searching for specific items, please provide the tracking number to help expedite the request.

If your department is expecting a temperature-controlled or time-sensitive shipment, email the tracking number and addressee information to sonja.bowsky@sjsu.edu, phil.perez@sjsu.edu and john.munn@sjsu.edu. You will be contacted when the shipment arrives to make pick up arrangements.

Drop Off

Additionally, departments may bring any outgoing USPS mail, DHL, FedEx and UPS envelopes and packages to Distribution Services for outbound processing. If you need to ship a package via FedEx or UPS, but do not have a shipping label, please complete the Shipment Request form and email it to phil.perez@sjsu.edu. He will email a shipping label to you to print and attach to your package before you bring it to Distribution Services.

All outgoing items need to be received by 2 p.m. to be processed for same day mailing or shipping.

How to Find Distribution Services

If you have any issues or questions, please contact the Distribution Services Manager, Sonja Bowsky, at (408) 924-1592 or sonja.bowsky@sjsu.edu and she will address your concerns.

Distribution Services: Service Changes as of March 17, 2020

Please be advised that due to the mandated Shelter In Place Order, Distribution Services will temporarily suspend their normal delivery and pickup schedules through Tuesday, April 7, 2020. Distribution Services will, however, continue to receive incoming mail, packages and freight, but items will be stored in the warehouse or mail room until April 8 when the regular schedule is expected to resume.

If an item is needed immediately, please contact the Distribution Services desk to arrange pickup for small items and delivery for large items at (408) 924-1593. Outgoing mail or packages should be brought to Distribution Services no later than 2:30 p.m. for same day processing.

If you have any issues or questions, please contact the Distribution Services Manager, Sonja Bowsky, at (408) 924-1592 or sonja.bowsky@sjsu.edu and she will address your concerns.