To better assist our employees during the reimbursement process, we’re adding a pop-out window in FTS that explains how to update your address in our systems. This primarily impacts users who receive paper reimbursement checks. If you still receive paper checks, we highly recommend you sign up for Employee Reimbursement Direct Deposit (not the same as Payroll Direct Deposit) as it is more efficient for receiving payment for your reimbursement requests.
For employees that have signed up for Employee Reimbursement Direct Deposit, the mailing address will not have an impact on their reimbursement, but an outdated address may inadvertently cause confusion. In these cases, you must contact the Supplier Maintenance Coordinator to manually update your address.
Moving forward, you will now see a hyperlink – “Need to update this address?” – under Employee/Student Reimbursements and Travel Authorizations/Reimbursements. This hyperlink will generate a pop-out window with instructions on how to update your address in our systems. Changes will be reflected in FTS within 3 days.
(Click on images to enlarge)
Figure 1: New Hyperlink on Employee/Student Reimbursement
Figure 2: New Hyperlink on Travel Authorizations/Reimbursements
Figure 3: New Message for SJSU Address Change