From Marna Genes, AVP-Finance:

I am pleased to announce a new position for Shauna Rios in the Finance group. On March 19th, Shauna will assume the role of Manager-Special Projects. Her portfolio is best described as wide-ranging – it includes Public Records Act requests, business process redesign, change management, and project management. In this new role, Shauna’s focus will be on improving your experience with our systems, processes, procedures and policies. Her efforts will guide us in providing better resources (education), streamlining processes, and increasing response times. I hope you will partner with her in this new and exciting role.

About Shauna: Shauna started with SJSU in 2007 as the Assistant to the AVP of Finance. Her commitment to customer service made her stand out as an ideal candidate to lead Finance’s customer service team in 2011, and she was one of the founding members of the Finance Support unit when it formed in 2013. Shauna holds a BA in Liberal Studies from CSU Stanislaus, where she also worked prior to coming to SJSU.