As we are now within three weeks of our January 2026 move to production for CSUBUY P2P, we want to share the results of our recent campus-wide readiness assessment and the comprehensive training plan we have built to support you through this transition.

What We Heard: Readiness Assessment Takeaways

Your feedback provided critical insights into where you feel most and least prepared. The assessment revealed three primary themes:

• Request for Practical, Hands-on Guidance: Requisition creation and submission were identified as the most challenging elements [cited by nearly 20% of respondents]. You’ve asked for “step-by-step” instruction rather than theoretical overviews.
• Need for Process Clarity: You indicated a need to see exactly how the workflows function in the new interface.
• A Preference for Live Support: While self-paced modules are helpful, there is a strong demand for Live Virtual Sessions and In-Person Workshops where questions can be answered in real-time.

Our Response: The Post-Launch Training Plan

In direct response to these findings, we have designed a five-week, role-based support schedule starting January 26, 2026. This plan focuses on progressive knowledge building and offers an average of 10 hours of dedicated support per week.

• Virtual Intro & Set-up Sessions [January 26 and 28]: The focus of these sessions is to successfully log in, set up your user profile, default Ship To and chartfield values, and notification preferences. [Registration required – see calendar]
• In-Person Hands-On Labs [Wednesdays & Fridays]: Focus on core tasks like Requisitioning and Approvals. You will have the opportunity to enter actual requisitions with trainers present. [Registration required]
• Virtual Drop-in Office Hours [Mondays & Tuesdays]: One-hour sessions via Zoom utilizing breakout rooms for targeted help [Registration not required; topics include approvals, entering requisitions, completing request forms].
• Hypercare & Real-Time Resources: Our core team will prioritize all CSUBUY inquiries during the first month. We are also releasing a series of Quick Reference Guides for your daily tasks. [Coming Soon!]

View the Training Calendar

To make it easier to plan your schedule, we have launched a dedicated CSUBUY P2P Training Calendar, where you can view and register for upcoming virtual sessions and in-person lab, and join drop-in office hours.

We recognize that this is a significant change. We’re here to help! We are continually updating the CSUBUY P2P webpage with new content and will share additional resources as they become available. Have a question? Contact us at financeconnect+csubuy@sjsu.edu.