New Webpage: University Personnel Emails

Ever wondered which email to use to contact University Personnel?

Well wonder no more!

We have added a webpage that lists all UP emails and how they are used. This page can be found under the Tools & Resources/Additional Resources menu on the UP website. You can also view it directly using this link.

And don’t forget, you can always visit Our Teams for more detailed information on each of our units.

University Personnel Website Redesigned

image of university personnel website navigation

The University Personnel website has completed a redesign that we believe is more user friendly and easier to navigate. As always, our goal is to get you the information or people you need as quickly as possible.

Please take a look at this document for detailed information on the revisions, as well as short overview videos.

A key feature of the new website is the Our Teams menu, where we highlight each unit in University Personnel, including the staff and functions supported. We are hopeful that breaking out this information will make it easier to connect with us.

Our new Resource & Support pages for Faculty, Staff & MPPs, and Student Employees provide a comprehensive list of resources across campus, not just in University Personnel. You can also find these pages as tiles on one.SJSU, as well as in a Task Group called UP Resources & Support. Enter “resource” in the search bar to find the tiles and the task group.

As you begin using the updated site, please let us know what you think. Complete this short feedback form or email

Employee Assistance Program (EAP) – Webpage Update

LifeMatters® by Empathia, San José State University’s confidential Employee Assistance Program (EAP), is dedicated to employee well-being. From emotional and family counseling to providing geriatric care management, LifeMatters® offers both online and in-person support.

Visit the newly updated Employee Assistance webpage to learn more about the resources and services available to you.

Staffing Updates in University Personnel

We’ve had several organizational changes in University Personnel recently from new people coming on board to existing employees stepping into new roles – some on an interim basis and some permanently.

Recent New Hires:

    • Alton Bartolome – Equal Opportunity and Employee Relations Analyst
    • Jonathan Beene – Recruiter
    • Marina Corrales – Faculty Services Representative
    • Sean Zaerzadeh – Academic Employee Relations Analyst
    • Terryn Ashley – Manager, Payroll and Employee Support Services
    • Timothy Dyer – Equal Opportunity and Employee Relations Analyst

Internal Transfers/Promotions:

    • Christie Martinez – Manager, Employment Authorization and Compliance Services
    • Crystal Mercado – Interim Manager, University Personnel Operations
    • Tracy Vuong – Faculty Services Representative

You can see our full organization on our newly updated Organizational Chart.

See the Management Team and Staff by Function webpages for more information on who is responsible for the numerous functions and processes in University Personnel.

If you ever have any questions or aren’t sure where to start, email us at or contact us via phone at 408-924-2250. We’re here to help!


Redesigned Training & Professional Development Webpages

University Personnel is pleased to announce our redesigned Training & Professional Development webpages. These pages can be found under MyCareer on the University Personnel website. We hope this redesign helps you find information about training more easily, and provides you with answers to your frequently asked questions. Please feel free to forward this message to others who may not be subscribed to our blog.

We’d love to know what you think! Please email us at with your feedback.

Image of Training & Professional Development Webpage

Image of Training & Professional Development Webpage