LCD Reports Issue

We are aware of an issue with several LCD reports, notably those listed below, and are working with IT and the Chancellor’s Office to resolve the problem.

      • LCD- By Account Period Paid
      • LCD- By Account Period Earned
      • LCD- Setup Audit

The reports are running to completion but are not getting posted and are therefore not available. We believe this to be a problem related to the PeopleTools upgrade over the weekend and hope to have a solution soon.

We apologize for any inconvenience this may cause and will provide an update soon.

If you are experiencing any other issues with PeopleSoft HR (SJSU @ Work), please email hr-info-systems@sjsu.edu with the details.

SJSU @ Work Experiencing Intermittent Connectivity Issues

SJSU @ Work, the PeopleSoft HR system, is currently experiencing intermittent connectivity issues, especially with regard to reports. An urgent support ticket has been logged with the Chancellor’s Office, and their technical team is working on the issue.

We apologize for any inconvenience and will update you as soon as we know more.

If you have any questions or concerns, please email hr-info-systems@sjsu.edu.

New Webpage: University Personnel Emails

Ever wondered which email to use to contact University Personnel?

Well wonder no more!

We have added a webpage that lists all UP emails and how they are used. This page can be found under the Tools & Resources/Additional Resources menu on the UP website. You can also view it directly using this link.

And don’t forget, you can always visit Our Teams for more detailed information on each of our units.

University Personnel Website Redesigned

image of university personnel website navigation

The University Personnel website has completed a redesign that we believe is more user friendly and easier to navigate. As always, our goal is to get you the information or people you need as quickly as possible.

Please take a look at this document for detailed information on the revisions, as well as short overview videos.

A key feature of the new website is the Our Teams menu, where we highlight each unit in University Personnel, including the staff and functions supported. We are hopeful that breaking out this information will make it easier to connect with us.

Our new Resource & Support pages for Faculty, Staff & MPPs, and Student Employees provide a comprehensive list of resources across campus, not just in University Personnel. You can also find these pages as tiles on one.SJSU, as well as in a Task Group called UP Resources & Support. Enter “resource” in the search bar to find the tiles and the task group.

As you begin using the updated site, please let us know what you think. Complete this short feedback form or email up-webmaster@sjsu.edu.