SJSU @ Work Search Issue

We discovered a search issue with most pages in SJSU @ Work (PeopleSoft HR) this morning. Most pages are not returning any values at search when entering either an EmplID or a name. Those we know of include Modify a Person, Job Information, and Benefits, but there could be others. CSU ID Search seems to be working correctly. We have logged a high priority ticket with IT and hope to have a resolution soon. We will update you as soon as we know more.

We appreciate your patience.

LCD Reports Issue

We are aware of an issue with several LCD reports, notably those listed below, and are working with IT and the Chancellor’s Office to resolve the problem.

      • LCD- By Account Period Paid
      • LCD- By Account Period Earned
      • LCD- Setup Audit

The reports are running to completion but are not getting posted and are therefore not available. We believe this to be a problem related to the PeopleTools upgrade over the weekend and hope to have a solution soon.

We apologize for any inconvenience this may cause and will provide an update soon.

If you are experiencing any other issues with PeopleSoft HR (SJSU @ Work), please email with the details.

Public Service Loan Forgiveness (PSLF) Program

As a CSU employee, please be aware that you may qualify for Public Service Loan Forgiveness (PSLF)—a federal program created for those in public service jobs which offers employees of (1) government, not-for- profit organizations and (2) private not-for-profit organizations that provide certain public services the opportunity to have their federal loan balances forgiven after 120 qualifying monthly payments.

The California State University is a qualified employer for the PSLF program and many full-time CSU employees may therefore be eligible to certify employment and receive credit for payments made toward forgiveness. This program has been available to qualified individuals since 2007. However, for a limited period of time, borrowers may receive credit for past repayments that would not otherwise qualify for PSLF.

The Department of Education (DOE) announced a set of actions that temporarily expands the types of repayments that can be counted towards loan forgiveness and will help more people take advantage of the PSLF program including a time-limited waiver so that student borrowers can count payments from all federal loan programs or repayment plans toward forgiveness. The waiver will run through October 31, 2022 and can be accessed through the online PSLF Help Tool.

It is recommended that employees submit their PSLF employer certification no later than Friday, October 7, 2022, to ensure timely processing of your request so you can meet the DOE’s October 31 deadline.

Employees can find more details on