Category Archives: Campus News

Major Changes Coming to MySJSU/HSJPRD in March

A major upgrade to MySJSU/HSJPRD is coming in March and you need to be aware of the following information:

  • You will be unable to log into MySJSU/HSJPRD between 5:00 p.m. Thursday, March 1 and the morning of March 6 (exact time to be determined)
  • You will see a new version of the MySJSU website on Friday, March 2 but will be unable to log in until the morning of March 6
  • On March 6 you will notice a new look and feel to the system; tutorials will be available to assist you

When the system comes back online you will be able to log in using your SJSUOne ID and password. If you have not yet done so, see Activate Account to activate your SJSUOne Account. You will need your 9-digit SJSU ID (Tower ID), your birth date and your mailing address.

Several hands-off overview sessions have been scheduled and are intended to give you a glimpse at the new version of the software. You will learn about new features and changes to existing functionality including the new self service absence management pages. This course is not required but regular users of MySJSU/HSJPRD are encouraged to attend.

This week’s sessions are full but there are plenty of seats in the sessions next week. You MUST register to attend; the sessions are not walk-in. Log into MySJSU/HSJPRD to view session dates and times and to enroll. Search for Course Code HCM999. See Search for a Course and Enroll in a Session for assistance.

Please contact the CMS Help Desk (cmshelp@sjsu.edu / 408-924-1530) if you have any questions.

Campus Closed for Winter Holidays

All San José State offices will be closed, as listed below, in observance of the Christmas and New Year’s holidays.

  • Fri, Dec 23: Closed at 12:00 noon
  • Mon, Dec 26 – Thurs, Dec 29: Closed
  • Fri, Dec 30: Most offices open for regular business hours
  • Mon, Jan 2: Closed

No classes will be held. Regular business hours will resume on Tuesday, January 3.

CMS Help Desk Closed for Winter Holidays

The CMS Help Desk will be closed for the winter holiday as listed below. No email or phone requests will be answered when we are closed.

  • Fri, Dec 23: Open 7:30 am to 12:00 noon (only)
  • Mon, Dec 26 – Thurs, Dec 29: Closed
  • Fri, Dec 30: Open 7:30 am – 4:30 pm
  • Mon, Jan 2: Closed

The CMS Help Desk will resume regular business hours on Tuesday, January 3.

When we are back in the office, emails and phone calls will be returned in the order in which they were received. We will do our best to respond to you within 2 business days, but our response may be delayed by higher than normal email volume due to the campus closure. Please do not send multiple emails as that will delay our response to you.