Update: SJSU @ Work (PeopleSoft HR) Issues

We are still working with the Chancellor’s Office IT team on the reported error messages in SJSU @ Work (PeopleSoft HR) and hope to have a resolution soon.

Please continue to report any issues via email to hr-info-systems@sjsu.edu. We will update you again in one hour.

Thank you for your patience.

Update: Server 500 Error in SJSU @ Work (PeopleSoft HR)

We have contacted the CSU’s technical team regarding the Server 500 Error many of you are still receiving in SJSU @ Work (PeopleSoft HR). At this time the issue is ongoing and not fully resolved. We have logged this as a critical issue and hope to have a resolution soon.

We appreciate your patience and will provide another update in an hour, or sooner if a resolution is in place.

Additional SJSU @ Work Issues Reported

Many of you have reported that you are now experiencing a different issue with SJSU @ Work (PeopleSoft HR): an Error 500 – Internal Server Error message. We have reported this to IT and are working with them on a resolution.

We apologize for this inconvenience and thank you for your patience. Another update will be sent in one hour unless a solution is put in place before then.

Again, please email hr-info-systems@sjsu.edu with any SJSU @ Work issues you are experiencing.

Earlier SJSU @ Work Issues Resolved

Earlier this morning we learned that some functionality in SJSU @ Work (PeopleSoft HR) was not working properly. We discovered this was due to an overnight process that did not run to success. The process has been rerun and things are now working as expected.

We recommend clearing your browser cache before logging in to avoid any additional issues. However, if you do experience trouble logging in or navigating through the system, please email hr-info-systems@sjsu.edu.

We appreciate your patience.

CSU’s Got Talent Online Webcast Training: Stick With It – A Scientifically Proven Process for Changing Your Life – Wednesday, January 25

Don’t miss this special training, as Dr. Sean Young, best-selling author and behavior expert, presents “Stick With It – A Scientifically Proven Process for Changing Your Life – For Good” on Wednesday, January 25 from 10:00 A.M. – 11:00 A.M. PT.

Whether it’s absent-minded mistakes at work, a weakness for junk food, a smartphone addiction, or a lack of exercise, we all have a bad habit or behavior that we’d like to change. But wanting to change and actually doing it—and sticking with it—are two very different things. In this session, Dr. Young discusses the science of behavior change and provides practical advice about how to make real, lasting changes in your life.

Click here to join the webcast training.

Questions: Contact Madeline Hsiao, Associate Production Director, at mhsiao@calstate.edu or 562-951-4072 prior to webcast day.

This webcast will take place Wednesday, January 25, 2023 from 10:00am – 11:00am. All CSU Faculty & Staff are invited to attend this free webcast.

DID YOU MISS IT? You are welcome to view all of our previous recordings on the learning portal, CSU Learn.