Tag Archives: upgrade

MySJSU Unavailable During Upgrade

MySJSU (PeopleSoft HCM) Upgrade Schedule

Over the weekend of February 21—24, we will be updating our MySJSU (PeopleSoft HCM) database to a newer version of PeopleTools (from 8.51.08 to 8.53.02). We expect MySJSU to be unavailable from 6 pm Friday until 6 am Monday morning. When you log in Monday morning, you will notice that the system looks very different.

Upgrade Enhancements

The upgrade includes the new Tangerine style sheet, which will have a brighter, sleeker look, with visual improvements made to grids. All headers and pages will be affected by the change. Please note that your local documentation may need to be updated to reflect these new changes.

Upgrade FAQ

  1. Do I need to re-learn how to use PeopleSoft?
    No. While the look and feel of Tangerine is different, the only major changes to the pages are behind the scenes. While the screens you’re used to may look unfamiliar, everything should be in the same place. If you notice that something is markedly different from what you’re accustomed to, please contact the IT Help Desk at 408-924-1530 or ithelpdesk@sjsu.edu.
  2. Will student pages change?
    Self service pages will not change. Students may notice a slight delay when first logging in as their student center applies the old style sheet. They will also see the new light blue header at the top of their pages. The pages themselves will remain the same.
  3. Why was this change implemented?
    Remaining on current versions of PeopleTools ensures PeopleSoft will continue to run smoothly and allows for future improvements as they are developed.
  4. When will official documentation (user guides) be updated?
    We are working to update screenshots in our current documentation. The updated documents will be posted to MySJSU as they are completed.
  5. What web browsers work with the new version?
    For a complete list, visit PeopleSoft Certified Browsers.

Before & After Screenshots

Below, you can see a few screenshots that show the difference between the old version and the new.

Current version of MySJSU (PeopleSoft) database

Current version of MySJSU (PeopleSoft) database

 

New version of MySJSU (PeopleSoft) database

New version of MySJSU (PeopleSoft) database

 

Major Changes Coming to MySJSU/HSJPRD in March

A major upgrade to MySJSU/HSJPRD is coming in March and you need to be aware of the following information:

  • You will be unable to log into MySJSU/HSJPRD between 5:00 p.m. Thursday, March 1 and the morning of March 6 (exact time to be determined)
  • You will see a new version of the MySJSU website on Friday, March 2 but will be unable to log in until the morning of March 6
  • On March 6 you will notice a new look and feel to the system; tutorials will be available to assist you

When the system comes back online you will be able to log in using your SJSUOne ID and password. If you have not yet done so, see Activate Account to activate your SJSUOne Account. You will need your 9-digit SJSU ID (Tower ID), your birth date and your mailing address.

Several hands-off overview sessions have been scheduled and are intended to give you a glimpse at the new version of the software. You will learn about new features and changes to existing functionality including the new self service absence management pages. This course is not required but regular users of MySJSU/HSJPRD are encouraged to attend.

This week’s sessions are full but there are plenty of seats in the sessions next week. You MUST register to attend; the sessions are not walk-in. Log into MySJSU/HSJPRD to view session dates and times and to enroll. Search for Course Code HCM999. See Search for a Course and Enroll in a Session for assistance.

Please contact the CMS Help Desk (cmshelp@sjsu.edu / 408-924-1530) if you have any questions.