“It was a hectic day as I was rushing to complete the formalities required to be authorized to work in the US. After checking my documents, Lok Yu communicated to me in a very calm manner and sat beside me to explain which document I was missing so I could absorb and act accordingly. He was kind enough to accommodate my request although I was late for the scheduled appointment. He also suggested that the UP team would wait for me until evening to be back with what’s required. I appreciate the professional manner in which he dealt with my situation, his polite approach enhanced my overall experience at the UP office.”

– Tanya Kothiyal