“Richard has been invaluable in helping IT accomplish so many projects. He has been my extra set of hands, eyes, and ears when I needed more than 1 set. He says he is just doing his job but he goes above and beyond to help me complete tasks, so I can focus on other bigger campus projects. He is always there to lend a helping hand to others when they need him and is there for his customers when they call on him. He is always there with a smile and a pleasant demeanor. Richard is always stepping beyond to help.”
–Mario Rivas