SJSU IT Tips – Smart Home Security Tips

Campus colleagues,

Smart home devices like cameras, locks, and thermostats add convenience and automation to our homes. Unfortunately, they can also be a backdoor for attackers. As we have shifted to hybrid work and learning modalities, many of us have incorporated smart devices not only into our personal, but also our professional lives. While many smart devices have access to your accounts, passwords, and network, they often lack the robust security software and safeguards of larger, complex devices like phones and computers. Here are a few quick tips on how to protect yourself and the university by keeping your devices secure:

  • Use a secondary or guest network – Most newer routers have the ability to create a secondary or guest network. The FBI recommends putting all of your smart devices on a different network from your computers, phones, and tablets, which is a great way to keep your data safe. Even if an attacker gains access to the network through a smart device, they’ll be separated from your data. Connect to the guest or secondary network as little as possible, ideally only while configuring your smart home devices.  Likewise, make sure your WiFi networks are secured with complex, unique passwords.
  • Account Security – Many smart devices require you to have an account. Make sure those accounts use complex, unique passwords; avoid default user names; and equip those accounts with Multi-Factor Authentication whenever possible. Once your account is set up, take a few minutes to review all of the available security settings.
  • Firmware Updates – “Firmware” is the software encoded onto your devices. Often, companies will send out firmware updates to their devices if they discover a security flaw. Take a minute to see if your device needs a firmware update. Usually you can find this information on the company’s website, application, or in your account information. Updates are most often done via WiFi.
  • Maintain Privacy Mindfulness – Ensuring that your privacy is protected is a major concern whenever you install a new smart home device. Go through your device’s privacy features, disable extra features you don’t use. If the devices use cloud services, such as remotely viewable cameras, it’s important to know how the company may be using or sharing your data and how they keep that data secure. Factory reset any older devices before reselling or recycling them, and if they use cloud services, ensure the associated account is logged out and deleted from the device.

Thank you Cole Gunter, Information Security Analyst & Program Coordinator,  for providing this tip to campus. As always, the SJSU IT Service Desk is here to help by phone at (408) 924-1530 or online.

Thanks,
Bob Lim
Vice President for Information Technology
and CIO at San José State University

SJSU IT Budget Update: 04/15/24

Dear Colleagues,

At the Budget Town Hall last month, Vice President for Administration and Finance and CFO Charlie Faas shared a presentation which stated that every division needed to make a 6% budget cut for the 2024-2025 fiscal year to balance the university’s structural budget deficit.

Your IT leadership team and I take this situation very seriously. We acknowledge that this is a substantive cut, in addition to cuts every division has made over the past few years. President Teniente-Matson has emphasized that we are not just trying to balance our budget but build a financially sustainable budget model.

Despite these financial difficulties, everyone on the IT team continues to work hard and passionately to support the CSU, the university, our students, and the campus community. I thank you for your dedication to SJSU IT’s customers and your commitment to elevating the SJSU community through technology.

We have accomplished many great things together, and with some adjustments, we can do even more as a team to support this brilliant and innovative institution.  I am looking at this latest round of budget cuts as an exciting opportunity for us as a division.

Let me explain. Over the past few months, your leadership team and I have been examining SJSU IT’s cost structure to tighten our belts and enhance operational efficiency. In the process, we have prioritized a key component — our team.

After obtaining input from your leadership team and consulting with the SJSU IT Peer Consultation Group to ensure staff feedback remains represented in our decision-making process, we made the tough decision to eliminate another 15 vacant staff and MPP positions, a total of 25 positions this fiscal year. This effort will significantly help reduce the university’s budget deficit in FY 24-25, and, at the same time, it will open the door to growth opportunities for our existing employees. We are expanding our professional development initiatives, external training, and cross-pollination programs to help you grow and continue to succeed in SJSU IT. In the next few weeks, we will share the IT skills the university ultimately needs to achieve its strategy and vision, and we will work collaboratively with you to help you leverage or develop those needed skills.

Additionally, we are committed to implementing new technology solutions to improve productivity, communication, and collaboration, which will help students succeed while increasing employee experience.

As we navigate this period of uncertainty and transition to a new operating structure that enables SJSU’s growth and longevity, it is very important that you feel supported and appreciated. Please talk to your manager or me to share your thoughts, ask questions, and offer suggestions. I will continue to communicate with you as we learn more. I am also available during my weekly open office hours (Thursdays from 2–4 p.m.). Please feel free to reach out to Lin (Lin.Rui@sjsu.edu) to schedule a time.

Thank you for your collaborative and constructive comments. I remain gratified by the immense loyalty and dedication of so many in our division. I am confident that we will emerge from this process a stronger and more efficient team.

Sincerely,
Bob-

SJSU IT Tips – Google Slides

Spartans,

As an SJSU Student, faculty member, or staff member, you have access to Google Workspace with Google Slides. With real-time collaboration and automatic saves to the cloud, Google empowers teams and groups to create impactful presentations together. Today, I’d like to share three helpful tricks that can elevate your slides and captivate your audience:

  1. Apply Image Effects: Google Slides allows you to add a touch of creativity to your images. You can apply shadow and reflection effects to your pictures or photos. To do this, select your image, click on “Format Options” in the toolbar, and enable either the Drop Shadow or Reflection options. Adjust transparency, distance, angle, or size to enhance your visuals.
  2. Crop Images to Shapes: Sometimes, you want an image to fit a specific shape. Google Slides lets you crop an image to various shapes using a feature called masking. After selecting your image, click the Mask Image arrow next to the Crop Image button in the toolbar. Explore shapes like arrows, callouts, or equations to create eye-catching visuals. You can further adjust size, rotation, brightness, and contrast using the “Format Options” menu.
  3. Create Even Spacing: Ensuring elements are evenly spaced and properly aligned keeps your slides looking sharp. Click and drag your mouse to select all the objects you want to distribute horizontally. (You can also hold the Shift key and click each object individually to select them.) Once the objects are selected, go to the “Arrange” menu in the toolbar at the top. Hover over the “Distribute” option in the menu. You’ll see two choices: “Horizontally” and “Vertically.” Choose the one best suited for the slide. Google Slides will automatically distribute the selected objects evenly along the horizontal axis.

Thank you Andrew Weiglein, from the SJSU IT Program Management Office, for providing this tip. As always, the SJSU IT Service Desk is here to help by phone at (408) 924-1530 or online.

Thanks,
Bob Lim
Vice President for Information Technology
and CIO at San José State University

SJSU IT Tips – Clipboard History

Spartans,

If you frequently copy and paste text, images, or other content on a Windows 10 or Windows 11 computer, you’ll find the Clipboard History feature incredibly useful. It allows you to keep track of your clipboard activity and access previously copied items. Here’s how to enable and use it:

Enable Clipboard History:

  • Press the Windows key (the one with the Windows logo) and V simultaneously. This keyboard shortcut opens the clipboard history prompt.
  • Click on Turn on to enable clipboard history.

View Clipboard History:

  • Once clipboard history is enabled, press Windows key + V again.
  • A small window will pop up, displaying a list of the most recent items you’ve copied.
  • The most recent items appear at the top of the list.
  • To paste an item from the history, simply click on it.

Additional Notes:

  • Clipboard history supports storing text, HTML, and images (up to 4 MB in size).
  • It stores a maximum of 25 entries, with older items disappearing as new ones are added.
  • Unless an item is pinned to the clipboard, the history list resets after restarting your computer.

Thank you Andrew Weiglein, from the SJSU IT Program Management Office, for providing this tip. As always, the SJSU IT Service Desk is here to help by phone at (408) 924-1530 or online.

Thanks,
Bob Lim
Vice President for Information Technology
and CIO at San José State University

Happy Nowruz

Hello Everyone,

As we approach Nowruz on March 19, let us embrace the spirit of renewal and unity. Nowruz, meaning “new day,” marks the first day of spring and the rebirth of nature. Rooted in Zoroastrian traditions, this ancient festival is celebrated by diverse communities worldwide for over 3,000 years. It is a secular holiday for most, yet remains a holy day for Zoroastrians, Baháʼís, and some Muslim communities. Nowruz symbolizes the eternal cycle of rebirth, reminding us to cherish our shared humanity and honor cultural diversity.

Wishing you all a joyous Nowruz! May the arrival of spring inspire us to foster understanding, compassion, and goodwill.

Learn more: https://www.unesco.org/en/international-day-nowruz

Best Regards,
The SJSU IT Diversity, Equity, and Inclusion Committee

Norma Brown

Ryan Campbell

Tino Cruz

Rashmi Kumar

Kara Li

Bob Lim

Matthew Loo

Maggie Panahi

Willie Simon