SJSU IT Extended Education Technology Series: Generative AI Thought Leadership

Artificial neuron in concept of artificial intelligence. Wall-shaped binary codes make transmission lines of pulses and/or information in an analogy to a microchip. Neural network and data transmission.


Generative AI has the potential to revolutionize how we work, learn, create, build — how we live. It also raises social, ethical, and regulatory concerns about the future of responsible technology. SJSU IT has invited industry leaders and AI experts to campus to explore how AI is changing our world and how it will impact you. Sign up today to attend Generative AI Thought Leadership, the latest event in our SJSU IT Extended Education Technology Series, on October 5, 2023 from 3pm to 4:30pm. This hybrid event will have limited in-person capacity, but all are welcome to join via Zoom.


Guests will include SlashNext CEO Patrick Harr and FBI Supervisory Special Agent Scott Hellman. Together, we’ll be discussing the growth of AI, its benefits, and the latest trends and defenses in AI-enabled threats and security. Following the event, we’ll have a moderated open panel discussion.

Everyone who completes the RSVP form before the event will receive a Zoom link. Please RSVP by 10/3 if you wish to attend in-person.

Thank you,
Bob Lim
Vice President of Information Technology
and CIO at San Jose State University

Technology in the Fall 2021 Welcome Address

The introductory slide of President Papazian's technology video

Last week, President Papazian acknowledged the SJSU IT team’s work in her Fall Welcome Address and videos. This is a huge recognition of our multi-year efforts, especially in digitization/automation and network infrastructure. 

Automating SJSU’s thousands of paper forms and manual processes is a huge volume of work. I know that seeing her mention that in her message means a lot to the team working on digitization. Our network team is proud that the quality, speed, and reliability of our new WiFi 6 access points has led to much higher utilization by our students, faculty, and staff. Seeing that reflected in her message is huge for them, too.

And personally, the future-forward mentions, such as the CRM and eventual IoT, were great to read. I’m very excited about how President Papazian and I can build toward her vision and Transformation 2030. 

You can read the full 2021 Fall Welcome Address on President Papazian’s Blog. Her spotlight on the Latest in Technology at SJSU can be seen on YouTube.

Best regards,
Bob Lim

Adding Hybrid to the Equipment Loaning Service

A tech shows a customer how to use a loaned device

Throughout the COVID pandemic, SJSU IT’s Equipment Loaning Service supplied our students, faculty, and staff with the technology they needed for remote modalities: monitors, mice, keyboards, laptops, webcams, microphones, headsets, and more. Access to technology should never be a barrier for the education of our students. Our inventory, the equipment request process, and other helpful resources can be found at

In summer 2021, we worked directly with university colleges and faculty to get direct feedback on the new kinds of equipment they and their students need for the transition to hybrid. Based on that feedback, we ordered and delivered specialized technology to each college. I also want to highlight that we added portable voice amplifiers to our equipment loaning service inventory, which faculty let us know are very important in the classroom environment. 

I want to thank the College of Business chairs and faculty as well as Associate Dean Meg Virick for their great feedback as they played a critical role in the testing and selection process. Coordinating college-specific purchases was the great work of Vicky Van Leer, Bruce Gardner, Jason Ferguson, and Joseph Chou. 

Best regards,
Bob Lim

Adobe Licensing Agreement

In a partnership with SJSU IT, Academic Affairs, and eCampus, San Jose State University significantly expanded the number of user licenses for Adobe’s Creative Cloud to include all actively enrolled SJSU students along with our faculty and staff. Creative Cloud has become a core component to many disciplines, making it an industry standard. San Jose State’s Creative Cloud membership provides access to all of Adobe’s enterprise-level tools, used in a variety of disciplines—from Humanities, Sciences, Engineering, Arts, and more.

With this license, all actively enrolled students can download any or all of the applications to their desktop or laptop computer or use Adobe’s mobile apps to create and inspire when on the go. Plus, files saved to a secure Creative Cloud account are accessible from any device with internet access, so your work goes with you.

Visit the eCampus Adobe Student Webpage and access the self-service application to request an Adobe enterprise account. Shortly after completing the request form, you will receive an email invitation with access instructions. Once you’ve registered, you’ll have access to Creative Cloud until you’re no longer registered for classes at SJSU in the current Fall or Spring semester. After you’re no longer an active student or university employee, you’ll be notified in the change in status and encouraged to save all your work locally. Any files remaining in Adobe’s Cloud are permanently deleted once your access is removed.

We’re excited about this partnership and look forward to seeing the amazing things Spartans can do with the unlimited creative possibilities in Adobe Creative Cloud Applications.

LinkedIn Learning

We’re excited to announce our partnership with LinkedIn to bring LinkedIn Learning to SJSU free of charge. An on-demand eLearning portal with over 12,000 available courses, LinkedIn Learning provides learning and development content for students, faculty, and staff. These courses range from just-in-time subject refreshers to entire sessions designed to help you gain or grow skills. San Jose State is one of the first institutions of higher education in the nation to work with LinkedIn to bring this enterprise-level development tool to a university campus.

Getting started is easy:

  • Go to and log in
  • Type “LinkedIn Learning” in the search bar
  • Click on the LinkedIn Learning tile (and click on the heart icon to favorite it for later!)
  • Your LinkedIn Learning account will be created automatically. To personalize your course recommendations, you can either connect your LinkedIn profile or complete the brief set of questions that appear.

The IT Division sees LinkedIn Learning as a valuable tool for every member of the campus community. Students can access just-in-time courses that will refresh their academic knowledge or help them expand their skillsets in the job market. Staff now have on-demand professional development options, available when and where they need it. Faculty can integrate relevant LinkedIn Learning content into their instruction to supplement the classroom experience.

LinkedIn Learning develops personalized course recommendations for you based on insights from LinkedIn’s network and your desired job role, skill set, and experience level. These courses can supplement your academic knowledge with information from industry professionals, complementing a student’s journey from enrollment, through graduation, and into the workforce. The many Spartans already familiar with will be happy to know that they can find the Lynda library available at LinkedIn Learning.

Click here for additional help, or contact the IT Service Desk with your questions.

Best Regards,
Bob Lim