“Jason was delivering a large and heavy package that didn’t even look like it would fit through the door. Jason went out of his way to figure out how to move it to our desired location instead of leaving it behind for us to deal with. (We were at a complete loss of what to do.) Thank you Jason for going above and beyond your delivery requirements!!” — Anonymous

“I can’t thank Anita enough for assisting me with establishing a new insurance provider. This was after the benefit close period and trying to establish new coverage right before the Christmas break so my family would be covered January 1. Unfortunately, the plan I had originally selected was not what was expected but Anita became my champion providing fantastic customer service and walking the process with me. Anita didn’t ever let me feel like I was driving her nuts with all the phone calls and emails. She’s a true professional. Thank you Anita!” — Barb Keltner

“Chi’s work (along with that of the two members of her team) in creating transfer credit rules for the university has been a game changer for SJSU. Each week Chi and her team complete thousands of rules in PeopleSoft so that when students transfer to SJSU they get credit for the work they have completed. This helps ensure that students enroll in the right classes so that they progress toward graduation.

This last year Chi helped test and implement a new OnBase system to keep track of which rules need to be written. Due to Chi and her team’s diligence, transfer credit for incoming Spring 2019 was posted by January of 2019. This process used to take 6 to 9 months. Chi, thank you for what you do to support student success and improve graduation rates.” — Thalia Anagnos

“Jessica has been instrumental in our university program to improve the quality of our learning spaces. She uses her design skills to make valuable suggestions about furnishings, floor coverings, and color schemes. She even designed a special cabinet for the beer and wine appreciation classes!! That is truly stepping beyond.

She meets regularly with representatives from FD&O, IT, and GUP to ensure that everyone is on the same page. Once the project is approved, she carefully tracks the project to ensure that it meets stated milestones and achieves all of the intended project goals. If you want to see some of her magic, visit SH 100, SH 120, DH 243 and WSQ 207. Thank you Jessica for your contributions to making better learning spaces for both our students and faculty.” — Thalia Anagnos

“WSQ 207 was refurbished and repainted over the 2018-19 winter break. The carpet and floor had taken a beating. With only a couple of days to go before the spring 2019 semester starts we asked him if he could clean the carpet and the floors. He responded immediately and had the room looking great for our Spartans when they came back to school in spring. Thank you Rick for being so helpful and supportive!” — Thalia Anagnos