“Every day of the year Nancy Day steps beyond and serves as an invaluable resource for SJSU!! Nancy is incredibly knowledgeable about PeopleSoft and answers questions about many aspects of the system for people all over campus.

When she is not helping all of us use PeopleSoft, her real job is to support development and maintenance of MyProgess and MyPlanner, which she takes very seriously. She and her team have built these E-advising tools for all 144 undergraduate degrees and many of the graduate degrees. She has also trained many advisors on how to use them.

If a student or advisor identifies an area where the tools are not accurately reflecting the student’s progress, Nancy tracks it down and ensures that any glitches are fixed. Due to the work done by Nancy and her team, the College of Business has been able to replace paper major forms with MyProgress. This helps our evaluators complete graduation check out much more quickly and get diplomas to our students just days after the semester is over.” –Thalia Anagnos

“Lisa Chen has been a model employee, who has gone above and beyond in several areas. She is pleasant to work with and she does her homework as a senior business analyst before contacting us and provides us up-to-date and relevant information to address the problem at hand and it makes our job much easier to do. She does a great job regardless of the issue at hand – JOD converter, eRecruit, Integration Broker, upgrades or any other Peoplesoft related matter. She is a Spartan stepping beyond.” –Harish Chander

“Three members of my staff (Amanda Frank, Tony Garcia and Maggie Carrera) stepped up to support another staff member who was out sick. They jumped in at the last minute to coordinate a training session even though they all had full workloads. They exemplified exceptional customer service and collaboration.” — Carrie Medders

“I work with Maggie throughout the year when processing PMAF’s. Maggie has always been very knowledgeable and supportive since the beginning. This month my department had quite a few changes that needed to be made. Maggie made sure she got them done, and even checked back in with me to make sure she got them all before the end of the month! Maggie, your support is very much appreciated, keep up the great work!” — Anonymous

“Three members of my staff (Amanda Frank, Tony Garcia and Maggie Carrera) stepped up to support another staff member who was out sick. They jumped in at the last minute to coordinate a training session even though they all had full workloads. They exemplified exceptional customer service and collaboration.” — Carrie Medders

“Amanda jumped in to complete a task with both her manager and work lead were unexpectedly out of the office. She worked with other managers in the department to get them what they needed in a timely manner.” — Carrie Medders

“Three members of my staff (Amanda Frank, Tony Garcia and Maggie Carrera) stepped up to support another staff member who was out sick. They jumped in at the last minute to coordinate a training session even though they all had full workloads. They exemplified exceptional customer service and collaboration.” — Carrie Medders