“I absolutely hate it when employees of the university fail to take accountability for their own actions. A student was advised wrongly. Dr. Richardson stepped in and personally dropped off the student’s late enrollment form. Dr. Richardson is sweet, kind and a definition of how SJSU employees should be. I don’t know her personally but she inspires me. Our university is blessed to have her as an employee. I am sure we have more around campus. I would love to meet more people like Dr. Richardson.” –Jackie Nguyen