Presentation Title: The Information Needs of the Deaf and Hard of Hearing
Presenter(s): Joy Metcalfe
Abstract: The deaf and hard of hearing community can be found around the globe and is one of the largest groups with what is often labeled “invisible needs”. Members are brought together by a shared physical condition and a common language and culture. In a world where the hearing language is the majority, the deaf and hard of hearing seek accommodations and support in their information seeking behavior. The Sense-Making Theory reveals gaps and challenges present to this community’s information needs and helps move library and information professionals towards more inclusive programming and services. By asking what gaps are present in the deaf and hard of hearing community’s access to information, libraries and information centers around the world can begin implementing targeted support and best practices. Attention to these gaps would foster more cultural awareness. Additionally, it would promote a feeling of safety and confidence for the deaf and hard of hearing community as they utilize these spaces.
Link to Recorded Presentation: https://youtu.be/R4Yqu2QUoL4
Joy, I have a cousin who is deaf so I really appreciate your presentation. I love your suggestions and now I have some ideas for books to read and show my kids,
I’m so happy you found the suggestions helpful!
Hi Joy, thank you for your presentation and insights into the information needs of the deaf and hard of hearing community, the potential opportunities for further research for this user population, and how libraries can improve their representation of and support for this community.
Ashley, thank you for taking time to watch and comment!
Hi Joy, I really enjoyed your presentation and gained some new learnings about this community. Thank you for sharing your research!
Allison, thank you so much for watching my presentation and I’m so glad you learned something new!