Rivas, Mario (Desktop Support) is Stepping Beyond

“Mario immediately responds to our desktop support requests, and resolves the issues quickly and efficiently. Mario is extremely knowledgeable and is always in a great mood. When he comes out to resolve issues, he always asks if there is anything else that we may need taking care of. If we do, he makes himself available to assist in any way he can. He also assists us in getting other IT units involved if he is not able to resolve our issues. Great job Mario!” –Aggie Anaya

“Mario was wonderful in helping me transition from old laptop to new laptop. In general, he is very prompt, helpful and pleasant to work with.”
–Harish Chander

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