“Three members of my staff (Amanda Frank, Tony Garcia and Maggie Carrera) stepped up to support another staff member who was out sick. They jumped in at the last minute to coordinate a training session even though they all had full workloads. They exemplified exceptional customer service and collaboration.” — Carrie Medders

“I work with Maggie throughout the year when processing PMAF’s. Maggie has always been very knowledgeable and supportive since the beginning. This month my department had quite a few changes that needed to be made. Maggie made sure she got them done, and even checked back in with me to make sure she got them all before the end of the month! Maggie, your support is very much appreciated, keep up the great work!” — Anonymous