We have updated the OA website with new resources and information on the “More Information Tab”. Please make sure to check this tab frequently to stay up to date with things happening on campus!
In addition, we have added the OA of the Month Nomination form to the homepage of the website. Please send in your nominations so we can elect an OA of the month!
As requested at training, we are going to start to offer some OA Q & A Sessions. These sessions would be hours as stated below where OA’s can come in and talk to the FDT about availability, time off request, scheduling, OA expectations, accountability or any other issues/concerns you are having.
We are currently offering a few dates and times that would hopefully work out for majority of our students:
Friday, February 28, 2020-10:00 am-11:30 am in CVB RAC
Wednesday, March 11, 2020-3:30 om-5:00 pm in CVB RAC
Monday, March 23, 2020-2:00 pm-3:30 pm in CVB RAC
We will be adding these to your calendar if you are able to attend that would be great!
Please come and join us to chat with anyone on the desk team, grab a snack and get to know your fellow OA’s.
Equipment logs are located in the OA Shared Drive, and should be one of the first things opened when you arrive to your shift.
Make sure that when you are checking out equipment to residents you enter in all of the information requested by the log.
i.e. Include their full name, Tower ID number, room number, equipment information, date and time checked out and in, condition and staff initials.
If you notice a piece of equipment has been returned but has not been checked back in, in the check-in section PLEASE say “Was Returned.”
The Front Desk Team is continuing to audit the Equipment logs weekly for inconsistencies.
As asked at training, we have created a few cheat sheets for the OA’s. The first one is How to report Hours to the minute in SJSU@work, and the second is the University Housing Services Acronym List. Additionally we also made a drop/swaps cheat sheet to reference what is a drop versus a swap versus a time off request.
All of these can be found in the OA Shared drive.
We launched the new OA Shared drive at Spring 2020 training. As a reminder, you only get access to this drive with your @sjsu.edu email address. We will not be granting access to personal email addresses.
Please check it out for all the content and resources you need to do your job!