Category Archives: Resources
OA Q&A Sessions
Equipment Logs
Equipment logs are located in the OA Shared Drive, and should be one of the first things opened when you arrive to your shift.
Make sure that when you are checking out equipment to residents you enter in all of the information requested by the log.
i.e. Include their full name, Tower ID number, room number, equipment information, date and time checked out and in, condition and staff initials.
If you notice a piece of equipment has been returned but has not been checked back in, in the check-in section PLEASE say “Was Returned.”
The Front Desk Team is continuing to audit the Equipment logs weekly for inconsistencies.
Cheat Sheets
As asked at training, we have created a few cheat sheets for the OA’s. The first one is How to report Hours to the minute in SJSU@work, and the second is the University Housing Services Acronym List. Additionally we also made a drop/swaps cheat sheet to reference what is a drop versus a swap versus a time off request.
All of these can be found in the OA Shared drive.
OA Shared Drive Live!
We launched the new OA Shared drive at Spring 2020 training. As a reminder, you only get access to this drive with your @sjsu.edu email address. We will not be granting access to personal email addresses.
Please check it out for all the content and resources you need to do your job!