No Show Desk Coverage Protocol

Please do not leave the desk unattended until at least one person arrives for the next scheduled shift, we do expect to have 2 people at each desk during each shift however, sometimes that is not the case.  If the next scheduled OA(s) donot arrive and there will be no one at the desk, contact the nearest OA Front Desk(s) and request one of their staff come relieve you of the position. Below is a chart of desks you should call by community.

If your replacement staff member(s) do not arrive then contact the RA on Duty and request them to relieve you of the position.

You are REQUIRED to email the Front Desk Team when you have to stay late to cover a shift, indicating the date, shift which the other staff did not show up for, and name of staff member which did not show up.

If moved to another desk please email the FDT to let us know of your new desk assignment.

Building 1st Call 2nd Call 3rd Call
CVA CVB CVC CV2
CVB CVB CVA CVC
CVC CVA CV2 CVB
CV2 CVC CVA CVB
JW WA CV2 CVA
WA CV2 CVA CVC

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