Attendance (Tardy)

Starting November 25, 2019, we will be monitoring attendance more closely and start sending out warning letters when attendance expectations are not met. As a reminder, any clock in past your designated shift time is a TARDY.  Below is the policy:


  • 5 minutes late = tardy
  • 3 tardies = No Show
  • 15 or more minutes late without communication to covering OA = No Show
  • 1 No Show = Written Warning from RLC (may include follow-up meeting)
  • 2 No Shows = OA may be terminated, this means loss of OA position
  • As stated earlier, the desks are not intended to close (24/7 coverage).  Failure to make scheduled shifts (especially with no communication) will not be tolerated

For questions regarding this policy, please review the UHS Front Desk Manual.

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