“Wil, our student assistant, stepped beyond his normal duties to help a former student clear up a grade in order to officially graduate.  It was an issue that has been unresolved for over 2 years.  Wil displayed patience when dealing with this student who was persistent and unhappy with the bureaucracy on campus.  Wil took the time to listen to the student and understand the situation before offering help.  Wil contacted several offices that could help and continued to follow up until there was a resolution.  The student returned to our office and offered gratitude for the assistance he received from Wil and everyone else that helped him.  Wil is a fine example of what a Spartan should be.” –Anonymous