Cruz, Trinidad (Distribution Services) is Stepping Beyond

“An improperly addressed UPS shipment was delivered to Distribution Services. It was researched and refused. The box came back a second time and was refused again.
The intended recipient called to check its delivery status. With only the tracking number and shipper name, Trinidad remembered the details of the package and that it had been refused earlier that morning. He went in search of the UPS driver who had attempted to deliver the package. Was the driver still at the Campus Bookstore where he was last seen? No. Trinidad then remembered that the driver had mentioned having a heavy shipment for a specific building just outside of campus and finally located him near the Bank of America on 4th and San Fernando. That’s literally stepping way beyond, Trinidad!¬†Great work!” –Sonja Bowsk

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