Nicdao, SueEllen (Office of the Bursar) is Stepping Beyond


“SueEllen has been extremely helpful to me with the refund process.  Working in accounts receivable for the majority of my career, refunding money is not something I was comfortable with.  Each time I had a question (and I have had many questions) SueEllen patiently walked me thru the process, so that I understood why I was refunding money back to the student. There are numerous reasons why SJSU would refund money back to a student and SueEllen has explained each process step by step and with great patience.  I am fortunate to have her as a colleague and friend.” — BettyJo Alexander


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