“Earlier today, the Oracle portal was forcing me to go around and around in endless circles, this in relation to SJSU’s Human Resources website. As such, I was totally unable to successfully apply for this one particular position I wanted. Instead of allowing me to become even more enraged over this software issue, Mr. Soliz instead contacted human resources representative Tony Garcia. In doing so, Mr. Soliz arranged for me a physical appointment with Mr. Garcia, thus permitting me to submit my documents in person.” — Erik Bodah