Departments now have a more convenient, efficient, and paperless way to submit the paper Travel Reimbursement claims for non-SJSU employees such as students and candidates that cannot be submitted through FTS.
The Travel Reimbursement Request Form and support backup documentation can now be sent to Accounts Payable Travel Desk at a dedicated email: email@example.com. This email account is for submissions only. Do contact the Travel Desk with any questions related to payment status or to confirm if the request was received. The new process is a temporary improvement until we complete development of a portal similar to e-Invoice for departments to use.
When preparing the reimbursement request, please note the following:
- Manual or electronic signatures (e.g. DocuSign) on the Travel Reimbursement Request form are acceptable.
- In the email submission, attach one file containing the completed and approved request form and backup such as receipts.
- Reference the Traveler’s name and department in the email subject line.
- Please do not send us the hardcopy.
Current SJSU employees are to use FTS to submit their Travel Authorization and Reimbursement. If you have any questions regarding the travel process or policy, contact Jasmine Velazquez of the Travel Desk at 4-1674 or firstname.lastname@example.org.
Due to the OnBase imaging system being unavailable at this time, users are not able to upload their ProCard/GoCard Statements or view documents associated to their Requisitions and Vouchers (Direct Payment and Employee Reimbursement) in FTS. Please refrain from uploading your ProCard/Statements in FTS until further notice. Users can continue to use FTS to submit Requisitions, Vouchers, Travel, and Transfers, but they are unable to view or upload documents related to the requests. We will update you when the issue is resolved.