Changes to the Request for Finance Systems Access

In partnership with Information Technology, we have made modifications to the Request for Finance System Access to better accommodate the needs of our customers.  We hope these changes will improve the user experience, allow for more customized access for our employees, and assist our IT Division in providing timely and accurate access to our finance systems.

One of the noticeable changes is the move away from PowerForms and use of a standard DocuSign Template.  The new form requires a few extra steps (detailed below) but provides users the benefit of tracking progress of their request in DocuSign.

Here is a summary of the changes to the Request for Finance System Access form:

  • The request can be initiated by any SJSU employee, not just the employee requesting access.
  • There are new positions available on the form and the “Other” category is still available.
  • There is a new dropdown field for Division (and College/Unit, if applicable) that allow for conditional review and approval.
  • Levels 1, 2, and 3 have been redesigned:
    • Level 1 is create access only
    • Level 2 includes create and approval access (referred to as create+)
    • Level 3 is approval access only
  • There are new default settings allowing more options for customizing the access request
  • The requester will be able to track the form in DocuSign and monitor it through completion/implementation.



Here are the new steps for initiating a Request for Finance System Access Request:

  1. Follow the link on the Information Technology Security Forms page
  2. Click on the “Use” button
  3. Enter recipients:
    1. Requester
    2. Manager Approval (MPP Only)
    3. Optional CC Recipient; delete this role if it’s not needed
  4. Click on the “Next” button
  5. Click on the “Send” button; please do not modify the template.
  6. The Requester will receive an email prompting action; they will be asked to provide employee information and identify the access level being requested.
  7. The Requester should click on “Finish” after they have completed the fields and uploaded the employee’s training summary.
  8. The following steps remain the same. The document will be routed to each of the listed recipients and will be implemented by CMS Security.

Computer Center Data Center Maintenance this Sunday, July 12

Due to maintenance scheduled for Sunday, July 12 from 8 a.m. to 12 p.m., our  FTS, CFS, and CFS Data Warehouse systems, as well as many others, will be unavailable. Please check SJSU System Status ( for more information.

System Access Request Form – Changes in Requesting Access to FTS

In order to simplify the way access is granted in Financial Transaction Services (FTS), Finance and ITS have made some changes to the System Access Request form. Here are the improvements you will see on the FTS section of the form:

Department IDs

When appropriate, users can now request access to a division, college, or service group. Requesting access in this manner grants the user access to all departments within the specified unit (e.g., College of Engineering – all DeptIDs under the 1234 DeptID).


Access in FTS is now granted based on roles, each containing a specific level of access to the various modules in FTS. Additionally, each role identifies the required training needed for access to be granted. Roles are now identified as:

roles table

The updated System Access Request form is available for use now. Information Technology Services will continue to accept the old form through Friday, November 1, 2013. Beginning Monday, November 4, 2013, the updated form will be required for all system requests.New FTS users will be required to complete all training associated with the requested role before access is granted. See FTS Roles Access & Training for more information.