USPS Mail Delivery Delayed- Aug. 25, 2016

Please be advised that due to delays in their service schedule, the US Postal Service was late in delivering today’s mail. We will attempt to deliver the USPS mail this afternoon; but, if we are unable to reach all departments, some mail deliveries will be delayed until tomorrow morning.

If you have any questions, please contact the Distribution Services Manager, Sonja Bowsky, at (408) 924-1592 or and she will address your concerns.

FedEx International Shipments

FedEx recently notified Distribution Services of problems related to outgoing international shipments from SJSU.  Some shipments are being returned to SJSU by FedEx because the proper forms are either missing or incomplete.

To avoid shipping delays, department users are asked to complete and include the following documents with their FedEx outgoing international shipments:

  • International Air Waybill (IAWB)
  • Certificate of Origin (COO) *
  • Commercial Invoice (CI) *
  • Electronic Export Information (EEI) filing (for commodity valued at greater than $2500)*

* Pertains only to shipping commodities.

All international documents must be provided in triplicate. Please print three copies of each document and enclose them in the shipping pouch.

If you have any questions about using your FedEx Ship Manager account to process an outbound shipment, please contact Sonja Bowsky, Distribution Services Manager, at (408) 924-1592 or

FedEx Express Shipments to SJSU

Distribution Services has experienced delays with the arrival of shipments to SJSU from some of our major carriers. To resolve delays, FedEx Express (not FedEx Ground) shipments for SJSU are picked up by Distribution Services staff from FedEx’s Dado Street facility each weekday morning.  By collecting the shipments ourselves, we can ensure they are delivered to campus departments in a timely manner.

The shipper and/or recipient may receive FedEx Express tracking messages notifying them that their mail or package is being held for pickup at the Dado Street facility.  Please disregard the notifications from FedEx about package pickup as they are unable to turn off this message feature.

If you have any questions, please contact Sonja Bowsky, Distribution Services Manager, at 4-1592 or .