Tag Archives: Campus Copier Program

Caltronics (CPO) Pick Up of Supplies

Attention Campus Copier Program Participants:

Caltronics (CPO) will be picking up excess toners and supplies provided during their contract term. This includes all supplies not currently inside the machine for use. Please set aside said supplies to expedite pick up.
If you have any questions, please contact the Campus Copier Program Coordinator at sara.bonakdar@sjsu.edu.
Thank you for your cooperation.

Improvements to Copier Service and Supply Order Requests

Attention Campus Copier Program Participants:

We have improved the Campus Copier Program requests for your convenience, our record keeping, and to improve on vendor accountability for a timely turn-around (i.e. Service Order Requests and Supply Order Requests).

All requests must now be placed on the Campus Copier Program web page, via a web based form. Both Service Order and Supply Order links are visible on the page. Please refer to the screenshot below.

Departments will receive confirmation of receipt of requests by email, analogous to the IT Service Desk ticketing system. Once the service or supply order has been fulfilled, please respond to the email to confirm your request can now be closed.

Should you have any questions, please contact the Campus Copier Program Coordinator at sara.bonakdar@sjsu.edu .

Figure 1: Links to the forms for requesting copier service or supply order can be found on the Campus Copier Program web page.

Campus Copier Service Transition from Caltronics (CPO) to Pacific Office Automation

Attention Campus Copier Program Participants:
Pacific Office Automation will be taking over the copier service previously provided by Caltronics (CPO). Please note representatives from Pacific Office Automation will begin tagging the copy machines with their new service IDs on Thursday, May 31st. Thus, please allow them to tag the applicable machines.
Should you have any questions, please contact the Campus Copier Program Coordinator at Sara.Bonakdar@sjsu.edu.