Presentation Title: Information Sent! Learning to Answer Reference-By-Mail Letters to Incarcerated Individuals
Presenter(s): Michael Van Aken, School of Information
Abstract: While taking INFO 210 (Reference and Information Services), I worked on a final project where I answered reference letters from incarcerated individuals. The project had me answer three reference letters from incarcerated individuals and send in an up to 20-page response letter with various information from around the internet, as well as an explanatory cover letter. The culminating experience of the project was composing a research and reflection paper while combining it with my three response letters and my supervision evaluation. While working on the project, and with the guidance of the librarians from the San Francisco Public Library’s Jail and Reentry Services (SFPLJARS), I learned how to answer such references letters, learned more about the information needs of incarcerated individuals, and examined the need and importance of such library and information services for incarcerated information seekers. Working on this project not only helped me understand the information needs of incarcerated individuals, but it also helped me understand the importance of such information services and gain a deeper appreciation for social justice work in the LIS field.
Link to Recorded Presentation: https://www.youtube.com/watch?v=ztjeNU1TDCg