Hospitality profs look to future of international travel in Vietnam

Dr. Tsu-Hong Yen, the chair of the San José State University Hospitality Management department, and Professor Kate Sullivan co-hosted a conference in Danang, Vietnam in December. The College of Applied Sciences and Arts department was invited to participate in the Duy Tan University Hospitality Management conference on the future of international tourism and hospitality in Danang.

Yen served as the keynote speaker at the event, with a lecture on leisure and entertainment city models while Sullivan spoke about customer service. University faculty from the Netherlands, Germany, Hungary, Canada and Vietnam were in attendance. More than 500 people attended in person, with parts of the conference airing on Vietnamese national television.

Following the conference, a city-wide press conference was held to announce that Danang had received Trip Advisor’s 2015 award for “Up and coming City in the World.” The online travel website allows users to post recommendations of places they have stayed in the United States and around the world as well as allow users to search for travel needs such as hotels, airfare and more.

Sullivan said she is hoping to return to Danang in March to continue to work on creating a partnership between SJSU and the universities there.