May 2017 Newsletter: Peer Connections Provides Resources and Support

Photo: James Tensuan Junior Film student Heriberto Zavala works in Peer Connections, a support service that provides peer mentoring, peer tutoring and supplemental instruction.

Photo: James Tensuan
Junior Film student Heriberto Zavala works in Peer Connections, a support service that provides peer mentoring, peer tutoring and supplemental instruction.

By David Goll

Peer Connections, a program offering holistic academic support to students, is playing an integral role in efforts to improve the rate of student success at San Jose State University.

Deanna Peck, Peer Connections director, is hopeful about expanding and enhancing their services in coming years. Having been hired to improve and expand the program five years ago, Peck has seen the number of tutors, mentors and supplemental instruction leaders increase from 25 two years ago to 60 this spring. That could double to 120 by fall with more funding.

The services are aimed at helping students not only survive but also thrive throughout their college experience, especially in difficult classes with high-failure rates or first-year classes through which students are learning what it means to be a Spartan. University officials expect Peer Connections will provide significant support as part of the Clearing Bottlenecks initiative — one of SJSU’s Four Pillars of Student Success adopted by the university to improve the student experience while also keeping students on track to graduate in four years for first-time freshmen or two years for transfer students. Currently, the average time is 5.2 years for first-time freshmen.

Peck said tutors generally work with students on class content, while mentors focus on assisting students with study strategies, time and stress management issues. Supplemental instructional leaders are assigned to facilitate study sessions for classes with high failure rates.

“San Jose State’s current emphasis on peer education and leadership is exemplary,” Peck said. “It’s an exciting time for the program.”

Tutors and mentors who work in classrooms or the spacious study area inside the Student Services Center earn more than minimum wage and average 9 to 12 hours a week on the job.

Lauren Cordova, a peer mentor, behavior science major and one of this year’s outstanding graduating senior recipients, said she works with many student athletes grappling with time and stress management issues. Michael Fashola, a chemistry major and peer tutor, said he fields many questions from students in chemistry classes about specific problems from lectures or homework. Sonnan Naeem, a peer tutor and anthropology major, said he finds satisfaction guiding fellow students as they work through some of the same problems he had earlier in his academic career.

Having already dropped a physics class at Ohlone College in Fremont, student Haider Syed said he knew when he transferred to SJSU in fall 2014 he would need help from tutors for such classes as physics and calculus. The former engineering major found Peer Connections online his first semester, but also saw presentations about it in classes.

“About a month into my first semester, I started using tutors,” Syed said, adding he has continued to do so off and on. “One semester, I had help from four tutors for three courses.”

Though Syed switched his major to business, he still uses tutors two hours a week.

“The tutors are there to help me,” he said. “I make a note of a problem I have during a class and discuss it with them. I bring my textbooks if I have a homework problem I don’t understand. I can pass these classes on my own, but I feel tutors have helped me get higher grades.

Ingrid Salazar, a junior majoring in environmental studies who transferred to SJSU last fall, brings homework to the Student Services Center an hour before an appointment with a tutor.

“It provides a nice, quiet area to study,” Salazar said. “The free breakfast is nice, too.”

She learned about Peer Connections from a classmate. Several weeks into the fall semester Salazar said she wasn’t faring well in pre-calculus. Vowing not to fail a class, she started working with tutor Jacky Cheng, a chemical engineering student.

“He helped me quite a bit,” Salazar said. “He took things slowly and deliberately, going step by step. I needed that.”

Salazar noted she felt overwhelmed at times in her class.

“I kind of felt like I was drowning,” she said. “Jacky was very calm in his approach. He provided me a lifeline in that class.”

She’s working with him again this semester after struggling with a chemistry class. Salazar said the help she has received from tutors will assist her in graduating on time. She hopes to join the Peace Corps.

Another student who frequently visits Peer Connections to study and improve his skills and gain confidence is Martin Tran, a junior majoring in Creative Arts. He heard about the program on a campus tour. Like Syed and Salazar, he has worked with tutors, but also mentors.

“This is a great place for me because I’m able to get help on assignments,” Tran said, adding he receives assistance on study skills to prepare to take upper division courses as a disabled student.

“We reflect on assignments, we attempt to solve problems together, we communicate often via email. Tutors prepared me well when I took the writing skills test to get into upper division (courses) and meet a graduation requirement.”

University officials allocated $2.8 million for clearing bottlenecks during the 2016-17 and 2017-18 academic years – classes that have long wait lists that are a prerequisite to make progress toward degree as well as courses with high-failure rates.

It may already be bearing fruit. The number of units taken by both the overall student body and among new students has seen a slight uptick, according to Dr. Stacy Gleixner, SJSU’s interim associate vice president for Studen t and Faculty Success.

“We’re focused on providing greater access to classes and improving student performance in high-failure rate classes,” Gleixner said.

According to university statistics, the average unit load (AUL) for all SJSU undergrads last fall was 12.7 units, compared to 12.4 for the fall 2015 semester. Students who attempted to take a full semester load of 15 units increased significantly last fall compared to a year before: from 18 percent to 33 percent among freshman, 28 percent to 36 percent among sophomores, 28 percent to 31 percent among juniors and 29 percent to 31 percent among seniors. Among new transfer students at SJSU, it increased from 14 percent to 20 percent.

A 2015 study by the Public Policy Institute of California spurred action on this issue not only by SJSU and California State University leaders but by members of the state legislature. It predicted a shortage of a million workers with bachelor’s degrees by 2025, and another deficit of 500,000 workers with at least some college course work.

High-failure rate classes exist in every college. Sometimes high failure rates in classes can be an issue of technology, while at other times, students struggle because they lack the proper background and prerequisites to succeed in a difficult course, Gleixner said. Her team is working to increase awareness of the tutoring, mentoring and supplemental instruction services offered by Peer Connections while seeking out additional funding to expand services.

May 2017 Newsletter: High Achievers Recognized at 2017 Honors Convocation

Photo: James Tensuan Kinalani Hoe poses with her certificate at the 2017 Honors Convocation, where more than 4,300 students were recognized for achieving GPAs of 3.65 or higher.

Photo: James Tensuan
Kinalani Hoe poses with her certificate at the 2017 Honors Convocation, where more than 4,300 students were recognized for achieving GPAs of 3.65 or higher.

By Barry Zepel

San Jose State University recognized the outstanding academic achievements of 4,338 students, a record number, at its 55th Annual Honors Convocation on April 28.  A capacity crowd – including family, friends, faculty and staff members – filled the Events Center, to hear words of encouragement and inspiration.

Some of those words came from Persis Karim, honored as the university’s2017 Outstanding Professor and keynote speaker for the evening.

“Please don’t underestimate the power you have to affect this world and to affect and change the lives of other people,” said Karim, professor in the Department of English and Comparative Literature in the College of Humanities and the Arts.

Karim, also the founding director of Persian Studies, directed her comments to the 430 President’s Scholars and 3,908 Dean’s Scholars from all colleges on campus. President’s Scholars are undergraduate students who have earned a 4.0 grade point average in at least two contiguous semesters of the three prior to the honors convocation. Dean’s Scholars are undergrads earning at least a 3.65 GPA in at least two contiguous semesters of the past three.

Among the honored students were 62 Spartan student-athletes, also a record total, with six earning President’s Scholar recognition. It was the third year in a row that a record number of students involved in Intercollegiate Athletics achieved the rank of Dean’s or President’s Scholars.

“Teaching is a two-way street,” Karim said. “Your journey here shapes and influences us, your professors. I pride myself on being a teacher who seeks to make an engaging and meaningful classroom experience where I set a high premium on students’ free expression and their ability to discover and articulate their voices.”

Many of the 2016-2017 scholars were proud to share how San Jose State affected their lives and to name educators who especially helped them on their successful paths.

Anna Adaska, President’s Scholar and dance major from the College of Humanities and the Arts, said “an experience that shaped who I am today would be my first performance with SJSU’s contemporary performing company, University Dance Theater. Our director, Raphael Boumalia, changed the way I viewed performing permanently… After speaking with Professor Boumalia, I viewed performing as an experience that is shared by the audience and performer, in which the performer’s only obligation is to share their art honestly.”

Eulises Valdovinos, President’s Scholar and industrial & systems engineering major from the Charles W. Davidson College of Engineering, said being recognized by SJSU “is not only a huge honor, it is also a constant reminder that my family members’ sacrifices as well as the struggles of previous generations who fought for my education have not been in vain. Blanca Sanchez-Cruz (assistant director for student support programs for the SJSU Engineering Student Success Center) contributed so much to my success as a student, and even as I entered the professional world.”

Sanchez-Cruz hired Valdovinos as a peer advisor for the Mesa Engineering Program (MEP), a program that aims to support educationally disadvantaged and first-generation students in attaining four-year degrees in engineering.

“I learned how hard she works to make sure there are opportunities available for our students,” he said.

Wendy Adhearn, Dean’s Scholar and kinesiology major from the College of Applied Sciences and Arts, noted that she has learned a lot from all her professors.

“But in my second semester at SJSU, Dr. Bethany Shifflett gave me an opportunity to really challenge myself and to interact with other kinesiology students and professionals at the Western Society for Kinesiology and Wellness Conference in Reno, Nevada,” she said. “There I was able to present a critique of research that interested me and I received invaluable feedback and encouragement.”

Greg Lucio, Dean’s Scholar and a child and adolescent development major from the Connie L. Lurie College of Education, appreciates that he “has been fortunate to be enrolled in two classes with Professor John Jabagchourin.”

Lucio noted that his professor’s passion for teaching makes learning fun and easy.

“He makes lessons relatable to his students and has inspired me to use the theories and research that we discuss in an international way when working with children,” Lucio said. “It has given me a great understanding of how to work more efficiently with children.”

In addition to Karim, three other San Jose State faculty members were recognized at the Honors Convocation:  Brian Belet, professor of music and an accomplished composer, as 2017 President’s Scholar; Chris Cox, lecturer in sociology and interdisciplinary social sciences, as 2017 Outstanding Lecturer; and Lui Lam, physics professor, as 2017 Distinguished Service Award winner.

Learn more about more of this year’s San Jose State scholars, as well as recent history about Honors Convocation, online.

SJSU Hosts Eighth Annual Biomedical Device Conference

On March 29, San Jose State University hosted the Eighth Annual Biomedical Device Conference, with SJSU students, faculty and staff engaging with representatives from leading biomedical device companies. The annual event is coordinated by the Biomedical Engineering Society student group and Dr. Guna Selvaduray.

SJSU’s Biomedical Engineering Program continues to grow, with more than 300 undergraduate and 100 graduate students enrolled this year. The degree program launched four years ago and received accreditation from the Accreditation Board for Engineering and Technology, Inc. (ABET) in 2016.

The annual conference allows students, faculty and staff to engage with representatives from the more than 1,000 medical device firms in the Bay Area. The day’s activities included plenary sessions with industry leaders such as Evidation Health, Medstars and HealthTech Capital and Abott Vascular; a panel on “How to (Boot Strap) Fund your Medical Device Company” and morning and afternoon parallel sessions in which participants selected workshops of particular interest to them.

More than 50 students shared their research and design concepts that will enhance treatment for a wide range of medical conditions, from diabetes to heart disease to spinal injuries. Most of the students were from SJSU, but a few visiting scholars from San Francisco State, the University of California Riverside and the University of Cairo also shared their work.

Occupational Therapy Students Present at Annual Conference

San Jose State University’s Occupational Therapy department will be well represented at the American Occupational Therapy Association Annual Conference March 30 to April 2, in Philadelphia. Department Chair Wynn Schultz-Krohn shared that 40 students will be presenting research projects that they complete as part of collaborative work with faculty. The conference is designed for practicing occupational therapists with several years experience so it is an accomplishment for student presentations to be accepted. This year’s event celebrates 100 years of the profession.

Poster presentations will be given on topics ranging from the relationship between stress factors and occupational engagement among occupational therapy graduate students to the effects of swaddling during bottle feeding in infants born preterm to fostering imaginative play in homeless preschool children, among others. One group of students who worked with Schultz-Krohn were selected to be highlighted as early researchers and will give a podium presentation on the efficacy of the cognitive orientation to daily occupational performance (COOP) intervention for children with developmental coordination problems. The students in the group include Nancy Huang, Monique Afram, Cameren Muller, Ashley Sanches and Tiffany Tzuang.

More than 50 OT students also presented at the Occupational Therapy Association of California Annual Conference in Pasadena in fall 2016.

March 2017 Newsletter: SJSU’s ‘Ask Me’ Campaign Offers Support to Students

Photo: Christina Olivas 'Ask Me' Campaign volunteers answer questions from students during its inaugural year in 2012. The program was started as part of Vision 2017's Helping and Caring goal.

Photo: Christina Olivas
‘Ask Me’ Campaign volunteers answer questions from students during its inaugural year in 2012. The program was started as part of Vision 2017’s Helping and Caring goal.

By David Goll

San Jose State University, among the largest and most urban of California State University campuses, can be a daunting, confusing place when you’re a new student.

Making the transition to SJSU from high school, community college or after several years in the workplace a bit less stressful was the driving force behind SJSU’s Helping and Caring campaign, first launched in spring 2012 as part of the university’s Vision 2017 campus improvement program. One of its most visible manifestations over the past five years has been the “Ask Me” tables set up at four key locations around the 154-acre downtown San Jose campus for two weeks at the start of each new semester: Clark Hall, MLK Library, the Event Center and the corner of Ninth and San Fernando streets.

“The whole idea (behind Helping and Caring) was to have faculty, staff and fellow students go the extra mile to help students,” said Fernanda Perdomo-Arciniegas, who is currently the deputy diversity officer and previously served as the director of Campus and Community Relations in the Office of the Vice President of Student Affairs. “It means going out of your way to help them instead of suggesting they talk to someone else or go elsewhere to resolve their problem.”

“People who work at tables came from all over campus,” Perdomo-Arciniegas said, noting that the collaboration helped to foster better communication across campus. “Many probably would never have met one another otherwise.”

The “Ask Me” tables provide help answers students’ questions before they even set foot in a classroom. Staffed with two people from the faculty, staff or student body, the tables feature laptops, so information not stored in volunteers’ heads is quickly accessible. Students asked a variety of questions about directions, deadlines, campus clubs and services. Data collected over the years led to FAQ “cheat sheets” providing information on the most frequent inquiries.

“We even offered hot chocolate on cold days and nights,” Perdomo-Arciniegas said.

Incoming freshman and transfer students are not accepted during the spring semester, so only a small number of graduate and international students arrive at SJSU in January, according to Sonja Daniels, associate vice president for Campus Life in the Office of the Vice President. She said the “Ask Me” tables were missing from campus at the beginning of the spring semester, but will be back for the fall semester when classes begin Aug. 23.

“We decided to not have them for spring and focus on fall,” Daniels said, noting the much smaller influx of new students at the start of the spring semester.

At the start of the fall 2016 term, senior Public Relations major Karly Tokioka said she volunteered to work shifts at an “Ask Me” table inside a tent at the entrance to Clark Hall. She answered many questions but also handed out a myriad of resources — including flyers and information brochures — along with free post-it notes, car charger adapters and scheduling planners.

“It’s hard enough to be on a new campus and find your way around,” Tokioka said. “It can really be intimidating as a freshman or transfer student to ask other students for directions, so I think it’s a great way to offer students a way to ask questions without feeling intimidated.”

Senior Bette Cheng, a Psychology major and “Ask Me” volunteer, said the tables provide a valuable service to bewildered, stressed-out students. However, even more than directions or advice on how to add a class, Cheng said she noticed gadgets like pens and USB drives were big hits.

“During tabling, I would have the students ask me a question in order to receive a freebie,” she said. “I found it effective because with a simple question, it led to asking multiple questions.”