School of Information Researchers Recognized By Emerald Publishing

Emerald Publishing, a firm that has a portfolio of 300 journals, 2,500+ book titles and more than 1,500 case studies on the impact of research, recognized articles authored by two SJSU professors and one alumna.

Their annual Literati Awards recognizes articles in four categories: Highly Commended Paper, Outstanding Paper, Outstanding Reviewer and Outstanding Author Contribution.

College of Professional and Global Education School of Information Associate Professor Hsuanwei “Michelle” Chen and Professor Patricia Franks received an award for Highly Commended Paper for “Voices in the Cloud: Social Media and Trust in Canadian and U.S. Local Governments” in Records Management Journal. Their study examined two questions: Can local government use social media to increase citizen trust and if local government can use social media, what can be learned about the administration of social media that results in an incrase in citizen trust of government. The pair examined 20 local governments in Canada and the USA.

Emily Coyne, ’16 MLIS, received an award for Outstanding Paper for “Big data information governance by accountants” in International Journal of Accounting and Information Management. Her work with colleagues from the University of Memphis, Tennessee, aims to address a lack of understanding about Big Data in the accounting field. The researchers look at ways to address how accountants can turn Big Data into useful information as well as how they can assist with information governance.