IT Open Forum on Campus-Wide IT Project Initiatives

Students looking at digital sign

One of the agenda items in our next IT Open Forum will be a discussion of our Digital Signs project.

About the Event

Our IT Open Forum is a series of communication sessions that include topics that inform the campus about San José State IT activities and give users an opportunity to provide input on them.
​​Our next IT Open Forum will be held:

2–3 p.m.
Thursday, February 26
Sweeny Hall 435

Open to Campus Community

These events are open to the campus. All students, faculty and staff are invited to attend. You can also join us online via WebEx!

Details

For additional information, such as an agenda, our 2015 schedule and recordings of past presentations, visit IT Open Forum.

Happy Next Gen New Year!

The Next Gen Technology Project was very busy over the Winter Break providing enhanced technology resources to campus. The work completed is outlined below.

Network Switch Updates

Network Switch updates will enable increased network speeds. Buildings completed were:

  • Student Union West
  • Child Development Center (in CCB)
  • Corp Yard
  • Engineering
  • MacQuarrie Hall

SJSU Wi-Fi icon

Wi-Fi Network Updates

Wi-Fi Network updates will enable increased access and throughput. The campus Wi-Fi now has 3 times more coverage and 10 times more capacity when compares to last spring. The new technology has been deployed in all core campus buildings except the King Library and Tower Hall. Wi-Fi was also introduced for the first time in Campus Village and the residence halls.

Cisco 9971 Video Phone

Cisco 9971 Video Phone

Unified Communications Deployment

Unified Communications deployment enables sophisticated communication for campus employees. Buildings completed were:

  • Washington Square
  • Dudley Moorhead
  • Instructional Resource Center
  • Child Development Center

Summer of Communications Connectivity

Note: This article was originally published in a June 2013 newsletter and is being added to this blog for historical purposes.

Tag Cloud on Communications Connectivity

After months of design and behind the scenes preparation, IT Services will be deploying end-user technology this Summer to enhance communications and collaboration across campus. The deployment, as part of the Next Gen Technology Project, will include Unified Communications VoIP voice and video phones and enhanced wireless network access.

Enhancements to network equipment to support the new technology is necessary. The deployment strategy is to focus on each campus building and deliver the technology to the occupants. We will work with building coordinators to assist with notifications and access to install the new equipment in the building network rooms and wireless access point locations.

Coordination with department contacts is important to the success of this effort. We will review telephone extensions and confirm planned usage and features to be deployed. Following that will be training and installation planning. The actual phone deployment will occur outside of normal business hours to minimize disruption to department operations.

The sequencing of the buildings to receive the enhanced communication technology was based on a number of factors regarding complexity of the network upgrades, department workload peaks, construction schedules and call center requirements. The initial buildings to be completed this Summer included:

  • Music Building
  • Moss Landing Marine Labs
  • HR/UPD Building
  • Faculty Office Building
  • Central Classroom Building
  • Hugh Gillis Hall
  • Washington Square
  • Student Union Expansion
  • Mod F
  • 210 N 4th Street

A full schedule of building sequencing through the end of calendar year 2013, along with more details on the deployment coordination, is available at Unified Communication System.

IT Services is excited to reach this key milestone of delivering enhanced communication technology to campus users this Summer.

Unified Communications

Note: This article was originally published in a February 2013 newsletter and is being added to this blog for historical purposes.

Members of the San José State campus community should be starting to see the effects of the Next Gen Technology Project in the way we conduct our day-to-day activities. You may have experienced WebEx for meetings and interactive sessions, or Lecture Capture which is enhancing the collaboration and communication with students and instructors in some classrooms.

Another piece of the project is the delivery of enhanced telephone related services called Unified Communications (UC). This is an integration of communications services, combining messaging, telephony, video and associated services in a Voice Over IP (VOIP) platform. UC is not a single product, but rather a set of products that provides a consistent, unified user interface and experience across multiple devices. You can think of this technology as a way to integrate and optimize your current business communication processes.

SJSU has selected Cisco Systems as the Unified Communications vendor so you will see Cisco technology installed over the next several months.

Unified Communications will allow you more ways to communicate and stay in touch with features such as Jabber and Reach Me Anywhere. Jabber enables you to make and receive phone calls using your computer and Reach Me Anywhere lets you answer a call to your desk phone on your cell phone.

We will provide training via workshops and tutorials and we will continue to add training media to the IT Services website for the various Unified Communications products. In the future, ITS will also publish more articles on the various features and applications that are available through the Next Gen Technology Project.