The New Technology Experience For Faculty Fall 2015

SJSU’s location in the heart of Silicon Valley gives our institution an edge in the technology marketplace, as we routinely supply high-technology firms in the area with more engineering, computer science, and business graduates than any other college or university. It’s not surprising, then, to see SJSU embrace educational methods that exploit the latest technology to dramatically enhance the university experience.

The mission of IT Services is to support student success through the innovative use of technology in the classroom and across campus, while supporting automation of SJSU’s administrative functions. We promote “unbounded learning” to enhance student success through continuous learning innovations. We do this by providing agility through an advanced technology infrastructure. Faculty and students will benefit greatly from numerous improvements and advancements that have been made since Spring of this year.

In The Classroom

  • WebEx online collaboration to connect swiftly and securely with students, teachers, colleagues
  • TelePresence available for all Faculty, Staff, Students via WebEx Enabled TelePresence (bridge) and via High Def equipment in some classrooms and conference rooms
  • Next Generation Spaces update – 7 fully integrated learning spaces; 7 fully integrated learning spaces coming in the next year; 6 meeting spaces
  • 30 mobile TelePresence units; 10 available now; others arrive by end of Oct.
  • Updated classroom phones installed
  • Wi-Fi in all classrooms, campus buildings and student residences
    • Nearly 67,000 unique devices connected, 14,500 wireless devices connected
    • Students reporting seeing internet speeds over 100 MBPS

On Campus

  • 4,000 new phones deployed
  • Workstation/computer refresh – Over 3,000 Lab, Faculty, and Staff Computers Replaced

What’s Coming Next
More technology enhancements are on the way as we continue with our five-year roadmap that began in 2012.

  • Innovation & Collaboration Expo, Oct. 1 – 2. All faculty, staff and students are invited.
  • Next Gen rooms with high definition, TelePresence/Lecture Capture in classrooms/conference rooms
  • UPD silent alarm on all faculty & staff phones
  • Outdoor wireless to be completed by August 2016.

We believe that technology enriches the educational process. It transcends geographical and cultural boundaries to provide greater learning and teamwork experiences. We remain committed to providing technologies, services and resources that support an innovative, engaged learning community and enhance student success at SJSU.

Download the complete IT Services Welcome Back presentation for Colleges.

Collaboration And The New Technology Experience For Students Fall 2015

Collaboration is crucial in today’s global environment in order for any business to succeed. The earlier you understand collaboration and working in collaborative, interdisciplinary environments, the more successful you will be when you enter the workplace. Collaboration as a form of virtual communications is a cornerstone of educational transformation: students collaborating with faculty members, and with outside experts, and collaboration between students within your schools and campus and across traditional educational boundaries.

As a student, you will benefit greatly from numerous improvements and advancements that have been made to facilitate collaboration since Spring of this year.

In The Classroom

  • WebEx online collaboration to connect swiftly and securely with students, teachers, colleagues
  • TelePresence available for all students, faculty, staff via WebEx Enabled TelePresence (bridge) and via High Def equipment in some classrooms and conference rooms
  • Next Generation Spaces update – 7 fully integrated learning spaces; 7 fully integrated learning spaces coming in the next year; 6 meeting spaces
  • 30 mobile TelePresence units; 10 available now; others arrive by end of Oct.
  • Updated classroom phones installed
  • Wi-Fi in all classrooms, campus buildings and student residences
    • Nearly 67,000 unique devices connected, 14,500 wireless devices connected
    • Students reporting seeing internet speeds over 100 MBPS

What’s Coming Next
More technology enhancements are on the way as we continue with our five-year roadmap that began in 2012.

  • Innovation & Collaboration Expo, Oct. 1 – 2. All faculty, staff and students are invited.
  • Next Gen rooms with high definition, TelePresence/Lecture Capture in classrooms/conference rooms
  • Outdoor wireless to be completed by August 2016.

We believe that technology enriches the educational process. It transcends geographical and cultural boundaries to provide greater learning and teamwork experiences. We remain committed to providing technologies, services and resources that support an innovative, engaged learning community and enhance student success at SJSU.

Collaboration Technologies At A Glance
TelePresence – Think video conferencing on steroids. The TelePresence experience allows you to expand the learning environment by conducting live, lifelike meetings without traditional classroom constraints.
WebEx — Web conferencing provides flexible instruction with extended reach online. Interactive features include real-time testing and grading, instant feedback, assessment tracking, breakout sessions, and hands-on labs to deliver a variety of dynamic e-learning opportunities.

SJSU Phone Options

Unified Communication Devices

Cisco Unified Communication devices include the 9971 Video Phone, 6921 Phone, 7937G Conference Station, and Jabber.

There are multiple options available for voice and video calls using the SJSU Unified Communication system.

While the use of a physical phone is a popular option, there is increasing interest in using Jabber, a “soft-phone” — software that runs on Windows or Mac computers and has mobile apps available in the App Store for Apple devices and in Google Play for Android devices.

For many who don’t spend much time in an office on campus, using Jabber provides the location flexibility of making and answering calls anywhere without the need to have a phone handset. A full review of the feature comparisons of the options is available at Cisco Unified Communication Devices.

If you are interested in changing your communication device, adding Jabber to your workstation, or learning more about using the features of Unified Communications, please contact the IT Help Desk.

IT Help Desk

408-924-1530

ithelpdesk@sjsu.edu

Reminder: IT Open Forum Jan 17th at 2 pm

Next IT Open Forum

The IT Open Forum will continue its series of communication sessions at 2 pm on Thursday, January 17th in Engineering 285. These forums include topics that inform the campus about SJSU IT activities and give users an opportunity to provide input on them. This event is open to the campus so please invite your faculty and staff to attend.

Agenda for Jan 17

  • Student Information Security (FERPA):  Marian Sofish, Office of the Registrar
  • Campus Help Desk Support:  Mike Dunefsky, Information Systems, IT Services
  • Canvas Learning Management System:  Catheryn Cheal, AVP of Academic Technology
  • Unified Communications Deployment:  Don Baker, Unified Communication Services, IT Services

Series Schedule

For the complete list of scheduled IT Open Forums, view ITS Presents SJSU’s IT Open Forum Series.

ITS Presents SJSU’s IT Open Forum Series–Updated!

IT Open Forums

Information Technology Services has several Open Forum sessions scheduled over the next year to present campus wide IT project initiatives. These sessions include topics that inform the campus about SJSU IT activities and give users an opportunity to provide input on them. The schedule is listed below and in the SJSU Event Calendar.

ITS Open Forums
Date Time Location
Thurs, Jan 17 2 pm ENG 285/287
Thurs, Mar 21 2 pm ENG 285/287
Thurs, May 16 2 pm ENG 285/287
Thurs, Aug 1 2 pm ENG 285/287
Thurs, Sept 19 cancelled cancelled
Thurs, Nov 21 2 pm ENG 285/287

WebEx Collaboration

Implemented on August 31. Web conferencing including video, audio and computer interactions are available for all faculty and staff to host via the WebEx system.

Unified Communication System

A campus-wide Voice Over IP (VOIP) phone system implementation will begin in November.

Wireless Network Expansion

Increased coverage and density of our campus wireless network within campus buildings and Spartan Stadium is currently in progress.

Student Email

Student email is switching to Google Apps Edu on November 13.

Campus Next Generation Network

End-to-end centralized management of all networking resources.

Next Generation Learning Spaces

Enhancing campus classrooms with state-of-the-art audio, visual and lecture capture technology. The first classroom (Clark Hall 118) is completed. More classrooms are planned for Spring 2013.

Enhanced Computing Resources

State-of-the-art integrated server, storage and network technology will enable high performing virtual servers.

Digital Signage

Centralized content management software will integrate the content (text, image and video programming) flowing to digital LCD monitors across campus.