SJSU WebEx Adds Security to Protect Your Meetings

WebEx Collaboration Suite
WebEx ball

As part of the Next Generation Technology Project, Academic Technology & IT Services introduced the WebEx Collaboration Suite to the campus community. WebEx technology enhances class activities, improves administrative efficiencies and is available to all students, faculty and staff at San José State.

Uninvited (and potentially malicious) Meeting Attendees

WebEx screenshot 1

WebEx screenshot 1: Currently, you can schedule your meeting and no password is required

Over the past two years, WebEx has become popular with faculty, staff and students. Today, people connect to WebEx meetings by clicking on a link from an email or calendar invitation—no password is required and anyone can join. This ease of use has attracted the attention of other, potentially malicious, users from outside the university. If you’ve ever been in a WebEx meeting with people you don’t recognize, chances are someone you don’t know has discovered a way to join your meeting, view the attendees, and listen to the conversation.

New Protection Begins August 11

WebEx screenshot 2

WebEx screenshot 2: New configuration—Host must create a short, 4-digit password

To protect the confidentiality of San José State’s meeting attendees and the content they are sharing, WebEx will require a short 4-character password beginning on Monday, August 11.

Adding a password will still ensure that only the invited attendees have access to your meeting. This simple addition will allow our meetings to remain easy to join, while adding a degree of security that we lack today.


WebEx screenshot 3

WebEx screenshot 3: You will need a password if you join from the meeting browser

WebEx Help & Instruction

For more information about how to get started with WebEx, please visit WebEx Guides & Videos.

For additional help, contact the IT Help Desk at 408-924-1530 or






Campus-Wide Active Directory

Note: This article was originally published in a September 2013 newsletter and is being added to this blog for historical purposes.

Another Step Towards One Sign-On Username and Password

Your username and password are the keys you need to connect to SJSU Wireless, check your SJSU Gmail, Peoplesoft, FTS, and many other tools you use in your position. Currently, your password in one place may not necessarily be the same at the next.

IT Services is beginning a campus-wide initiative to eliminate the need for you to remember so many passwords and to make it easier for you to access the services you need. Working with more than 25 IT departments across campus, and the Active Directory experts at Moran Technology Consulting, IT Services is striving to consolidate more than 34 independent directories into a single, robust system.

For students, the new directory will allow them to use a single username and password for everything from checking their position on course waitlists, to logging into the housing lab, to browsing the Internet.

IT Services is excited to deliver this enhanced service to campus. It is an opportunity to collaborate with all the IT professionals across campus and to work with the team that literally wrote the book on Active Directory design.

SJSUOne Password Management Gets Refreshed

Note: This article was originally published in a July 2013 newsletter and is being added to this blog for historical purposes.
Password Management
SJSUOne allows students, faculty and staff, with a single username and password, to access 54 separate applications, including email, online learning and course registration. Improvements to the SJSUOne Account Manager have been made to make your account more manageable.

Forgotten, lost and expired passwords are now easier to reset than ever:

  • Challenge questions are no longer used
  • A personal email address, entered into MySJSU, may now be used to reset your password
  • Your birthdate and last four digits of your Social Security Number will also allow you to reset your password
  • New password rules now in place, make it even easier to come up with a new password

Passwords between 8 and 16 characters in length are now more simple to create. They must contain:

  • One lowercase letter
  • One uppercase letter
  • One number

Passphrases may also be used, allowing you more flexibility in creating your passwords. A passphrase is a sequence of words or other text, like a password, only longer. They are more secure and are easier to remember because you can use real words and phrases. If your passphrase length is between 17 and 28 characters, you can set it to anything you like!