Information Technology Services (ITS) Updates Service Catalog

After reviewing feedback from the campus community, ITS has launched an update to our service catalog to help familiarize the campus with the services provided by ITS.  The service catalog is a list of some of the most popular services offered to Students, Faculty and Staff.

The content in the service catalog has been more streamlined so Students, Faculty and Staff can find information about IT services faster and easier.  Included in these updates you will find more in-depth information about each service, who can use the service, what is included, how to get the service, how to get support and any costs associated with the service.  Our aim is to make it easier and faster for Students, Faculty and Staff to find information that is relevant to our services.

The updates to the service catalog are ongoing and we’d love to hear your thoughts and ideas on how we can make the catalog better.

Please visit the Service Catalog for updates.

Reminder: IT Open Forum Jan 17th at 2 pm

Next IT Open Forum

The IT Open Forum will continue its series of communication sessions at 2 pm on Thursday, January 17th in Engineering 285. These forums include topics that inform the campus about SJSU IT activities and give users an opportunity to provide input on them. This event is open to the campus so please invite your faculty and staff to attend.

Agenda for Jan 17

  • Student Information Security (FERPA):  Marian Sofish, Office of the Registrar
  • Campus Help Desk Support:  Mike Dunefsky, Information Systems, IT Services
  • Canvas Learning Management System:  Catheryn Cheal, AVP of Academic Technology
  • Unified Communications Deployment:  Don Baker, Unified Communication Services, IT Services

Series Schedule

For the complete list of scheduled IT Open Forums, view ITS Presents SJSU’s IT Open Forum Series.

Mailman Shutdown Rescheduled for Dec 21


Mailman Will Retire

With the availability of other supported methods to support email distribution list functions, Information Technology Services will retire the Mailman system. Originally scheduled for shutdown in November, it has been rescheduled for shutdown on December 21.

Mailman Alternatives

We are contacting the list owners for active Mailman lists to offer our consultation in providing alternatives to this communication functions using a SJSU Google Group, website, or other supported IT service.

Migration Instructions

The instructions on these migration options are available at Google Groups. Thank you for your support during this transition.

ITS Presents SJSU’s IT Open Forum Series–Updated!

IT Open Forums

Information Technology Services has several Open Forum sessions scheduled over the next year to present campus wide IT project initiatives. These sessions include topics that inform the campus about SJSU IT activities and give users an opportunity to provide input on them. The schedule is listed below and in the SJSU Event Calendar.

ITS Open Forums
Date Time Location
Thurs, Jan 17 2 pm ENG 285/287
Thurs, Mar 21 2 pm ENG 285/287
Thurs, May 16 2 pm ENG 285/287
Thurs, Aug 1 2 pm ENG 285/287
Thurs, Sept 19 cancelled cancelled
Thurs, Nov 21 2 pm ENG 285/287

WebEx Collaboration

Implemented on August 31. Web conferencing including video, audio and computer interactions are available for all faculty and staff to host via the WebEx system.

Unified Communication System

A campus-wide Voice Over IP (VOIP) phone system implementation will begin in November.

Wireless Network Expansion

Increased coverage and density of our campus wireless network within campus buildings and Spartan Stadium is currently in progress.

Student Email

Student email is switching to Google Apps Edu on November 13.

Campus Next Generation Network

End-to-end centralized management of all networking resources.

Next Generation Learning Spaces

Enhancing campus classrooms with state-of-the-art audio, visual and lecture capture technology. The first classroom (Clark Hall 118) is completed. More classrooms are planned for Spring 2013.

Enhanced Computing Resources

State-of-the-art integrated server, storage and network technology will enable high performing virtual servers.

Digital Signage

Centralized content management software will integrate the content (text, image and video programming) flowing to digital LCD monitors across campus.