Holiday Support Coverage

Happy Holidays

Note: This article was originally published in a December 2013 newsletter and is being added to this blog for historical purposes.

IT Services takes pride in providing excellent customer service to the campus community through the Information Support Services (ISS) Help Desk. We can be reached in the following ways:

Our hours of operation are 7:30 am to 4:30 pm, Monday—Friday, except on campus holidays.

During the campus closure this year from December 25, 2013 through January 1, 2014, the ISS Help Desk will be closed. To get support for critical IT services during this period, please call University Police Dispatch at 408-924-4222 to contact IT Services Management.

Thank you for your support and have a Happy Holiday Season!

Reminder: IT Open Forum Jan 17th at 2 pm

Next IT Open Forum

The IT Open Forum will continue its series of communication sessions at 2 pm on Thursday, January 17th in Engineering 285. These forums include topics that inform the campus about SJSU IT activities and give users an opportunity to provide input on them. This event is open to the campus so please invite your faculty and staff to attend.

Agenda for Jan 17

  • Student Information Security (FERPA):  Marian Sofish, Office of the Registrar
  • Campus Help Desk Support:  Mike Dunefsky, Information Systems, IT Services
  • Canvas Learning Management System:  Catheryn Cheal, AVP of Academic Technology
  • Unified Communications Deployment:  Don Baker, Unified Communication Services, IT Services

Series Schedule

For the complete list of scheduled IT Open Forums, view ITS Presents SJSU’s IT Open Forum Series.