The New Technology Experience For Faculty Fall 2015

SJSU’s location in the heart of Silicon Valley gives our institution an edge in the technology marketplace, as we routinely supply high-technology firms in the area with more engineering, computer science, and business graduates than any other college or university. It’s not surprising, then, to see SJSU embrace educational methods that exploit the latest technology to dramatically enhance the university experience.

The mission of IT Services is to support student success through the innovative use of technology in the classroom and across campus, while supporting automation of SJSU’s administrative functions. We promote “unbounded learning” to enhance student success through continuous learning innovations. We do this by providing agility through an advanced technology infrastructure. Faculty and students will benefit greatly from numerous improvements and advancements that have been made since Spring of this year.

In The Classroom

  • WebEx online collaboration to connect swiftly and securely with students, teachers, colleagues
  • TelePresence available for all Faculty, Staff, Students via WebEx Enabled TelePresence (bridge) and via High Def equipment in some classrooms and conference rooms
  • Next Generation Spaces update – 7 fully integrated learning spaces; 7 fully integrated learning spaces coming in the next year; 6 meeting spaces
  • 30 mobile TelePresence units; 10 available now; others arrive by end of Oct.
  • Updated classroom phones installed
  • Wi-Fi in all classrooms, campus buildings and student residences
    • Nearly 67,000 unique devices connected, 14,500 wireless devices connected
    • Students reporting seeing internet speeds over 100 MBPS

On Campus

  • 4,000 new phones deployed
  • Workstation/computer refresh – Over 3,000 Lab, Faculty, and Staff Computers Replaced

What’s Coming Next
More technology enhancements are on the way as we continue with our five-year roadmap that began in 2012.

  • Innovation & Collaboration Expo, Oct. 1 – 2. All faculty, staff and students are invited.
  • Next Gen rooms with high definition, TelePresence/Lecture Capture in classrooms/conference rooms
  • UPD silent alarm on all faculty & staff phones
  • Outdoor wireless to be completed by August 2016.

We believe that technology enriches the educational process. It transcends geographical and cultural boundaries to provide greater learning and teamwork experiences. We remain committed to providing technologies, services and resources that support an innovative, engaged learning community and enhance student success at SJSU.

Download the complete IT Services Welcome Back presentation for Colleges.

Collaboration And The New Technology Experience For Students Fall 2015

Collaboration is crucial in today’s global environment in order for any business to succeed. The earlier you understand collaboration and working in collaborative, interdisciplinary environments, the more successful you will be when you enter the workplace. Collaboration as a form of virtual communications is a cornerstone of educational transformation: students collaborating with faculty members, and with outside experts, and collaboration between students within your schools and campus and across traditional educational boundaries.

As a student, you will benefit greatly from numerous improvements and advancements that have been made to facilitate collaboration since Spring of this year.

In The Classroom

  • WebEx online collaboration to connect swiftly and securely with students, teachers, colleagues
  • TelePresence available for all students, faculty, staff via WebEx Enabled TelePresence (bridge) and via High Def equipment in some classrooms and conference rooms
  • Next Generation Spaces update – 7 fully integrated learning spaces; 7 fully integrated learning spaces coming in the next year; 6 meeting spaces
  • 30 mobile TelePresence units; 10 available now; others arrive by end of Oct.
  • Updated classroom phones installed
  • Wi-Fi in all classrooms, campus buildings and student residences
    • Nearly 67,000 unique devices connected, 14,500 wireless devices connected
    • Students reporting seeing internet speeds over 100 MBPS

What’s Coming Next
More technology enhancements are on the way as we continue with our five-year roadmap that began in 2012.

  • Innovation & Collaboration Expo, Oct. 1 – 2. All faculty, staff and students are invited.
  • Next Gen rooms with high definition, TelePresence/Lecture Capture in classrooms/conference rooms
  • Outdoor wireless to be completed by August 2016.

We believe that technology enriches the educational process. It transcends geographical and cultural boundaries to provide greater learning and teamwork experiences. We remain committed to providing technologies, services and resources that support an innovative, engaged learning community and enhance student success at SJSU.

Collaboration Technologies At A Glance
TelePresence – Think video conferencing on steroids. The TelePresence experience allows you to expand the learning environment by conducting live, lifelike meetings without traditional classroom constraints.
WebEx — Web conferencing provides flexible instruction with extended reach online. Interactive features include real-time testing and grading, instant feedback, assessment tracking, breakout sessions, and hands-on labs to deliver a variety of dynamic e-learning opportunities.

SJSU Phone Options

Unified Communication Devices

Cisco Unified Communication devices include the 9971 Video Phone, 6921 Phone, 7937G Conference Station, and Jabber.

There are multiple options available for voice and video calls using the SJSU Unified Communication system.

While the use of a physical phone is a popular option, there is increasing interest in using Jabber, a “soft-phone” — software that runs on Windows or Mac computers and has mobile apps available in the App Store for Apple devices and in Google Play for Android devices.

For many who don’t spend much time in an office on campus, using Jabber provides the location flexibility of making and answering calls anywhere without the need to have a phone handset. A full review of the feature comparisons of the options is available at Cisco Unified Communication Devices.

If you are interested in changing your communication device, adding Jabber to your workstation, or learning more about using the features of Unified Communications, please contact the IT Help Desk.

IT Help Desk

408-924-1530

ithelpdesk@sjsu.edu

Unified Communication System Tech Briefing—July 2014

Note: This article was originally published on our website in July 2014 and is being added to this blog for historical purposes.

The deployment of the Cisco Unified Communications VoIP voice and video phones is progressing and approximately 50% of campus is now on the Cisco Phones.

There are currently more than 1800 Cisco phones in service on campus.

Buildings recently migrated to Cisco phones:

  • Clark Hall
  • FD&O
  • Industrial Studies
  • MacQuarrie Hall

Buildings scheduled migrated to Cisco phones:

  • Boccardo Business Tower (July 2014)
  • Science Building(August 2014)
  • Sweeney Hall (August 2014)

Unified Communication System Tech Briefing—August 2013

Note: This article was originally published on our website in August 2013 and is being added to this blog for historical purposes.

The deployment of Cisco Unified Communications VoIP voice and video phones has been completed for users in the Music Building.

The Faculty Office Building, Hugh Gillis Hall and Student Union expansion are planned next.