New AppleCare Technical Support and Training Program

About the AppleCare Program

IT Services is pleased to announce a new service available to those who support Apple products. SJSU has recently joined Apple’s AppleCare Alliance program. AppleCare support plans provide 24/7 enterprise-level incident support for all Apple applications, including:apple

  • OSX Workstation and Server
  • iOS
  • All Apple Consumer Software
    (Final Cut, Compressor, Motion, Logic Pro, Mainstage, Remote Desktop)
  • Cross-Platform Integration
  • Active Directory Integration
  • Apple Configurator

Best of all, this service is available at no-cost to all state, self-fund, and auxiliary departments on campus!

More Information

For additional information, visit SJSU AppleCare OS Support.

Request Technical Support

To request Apple technical support, please contact the IT Help Desk at 408-924-1530 or

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