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Click Certificate ‘Accept’ Button to Connect to Wi-Fi

November 20th, 2013 by Jenna

Accept Certificate

On Wednesday morning, November 20, we are making changes to our authentication server that connects to the campus wireless (Wi-Fi) network. The change requires users to accept a new certificate. If the certificate was bypassed, you will be unable to connect.

To re-connect, either re-attempt to join or go into the settings of your device and select forget this network. When the network is re-discovered, the certificate will present itself. You must accept the certificate to connect. See screenshot below.

Need Help?

For help configuring your computer, follow the steps in our Wireless (Wi-Fi) Set Up Guides. If you have additional questions about this process, please contact the ISS Help Desk at 408-924-1530 or info-support@sjsu.edu.

Screenshot shows certificate 'accept' button.

Click the certificate ‘Accept’ button to connect to campus Wi-Fi network.

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