Critical Zoom Updates

Dear SJSU campus community,

As we move into summer and as we’ve mentioned in previous communications, SJSU IT is implementing improvements to Zoom. As usual, we hold off on any changes through finals to minimize any possible disruption for our faculty and students. Both of the items in this email will greatly enhance the security of Zoom for our university and both will impact how you use Zoom.

Authentication with SJSU

Your Zoom meetings have passwords by default, but anyone with the meeting link can still join your Zoom. That’s fine until your link gets shared with a malicious person outside your class or meeting. This is where authentication comes in, providing an additional layer of security on top of using meeting passwords.

Zoom meetings hosted by SJSU users can now require that all attendees be authenticated through SJSU’s single sign-on. Authenticated attendees are individuals who have signed in to Zoom and been verified as valid Zoom users. For SJSU authentication, this means they’ve logged in to Zoom using the SJSU single sign-on portal. SJSU authentication is a great security precaution when everyone in the meeting or class is an SJSU. We’re implementing this setting to enhance security at SJSU. Remember to double-check this setting whenever you schedule a meeting, as different Zoom clients have different default settings.

LEARN MORE

There are a number of cases where you may not need or want to use authentication and may consider changing this setting: classes with a visiting lecturer, meetings with off-campus vendors, or collaborative research discussions with other institutions, to name a few. To read about how to change this setting, please visit our Zoom Authentication website.

This change will go live Thursday, 5/28/2020. Take a moment before then to review our Zoom Authentication website so you’ll know the extra steps you may need to take before joining a class or meeting. It’s also a good idea to give yourself an extra couple minutes before meetings and classes once this change goes live, just in case.

Zoom 5.04

Beginning May 30, Zoom will require everyone to upgrade to the newer version of their client, Zoom 5.04. This new version has a handful of new features, but most importantly it uses a more secure encryption standard.

If you’re using a university machine, then the update will be automatically installed for you. If you’re currently working remotely on a home device, Zoom will notify you of the new version and help you download and install. You can update early by visiting Zoom’s Download Center and downloading and installing the latest Zoom Client for Meetings.

You’ll still be able to use Zoom without updating, but it will launch in the web interface. Zoom on the web is much less secure and has a very restricted feature set. That’s why SJSU IT is recommending that everyone update Zoom to this new version.
Student Conduct & Ethical Development
Lastly, I want to let you all know that we will be sending an email to students shortly informing them of our university processes around disciplinary action for Zoom Bombing. SJSU IT and the Office of Student Conduct and Ethical Development have been working closely on the issue of Zoom Bombing. Our university has only had a handful of cases, a testament to the integrity of our student population.
If you have any questions about the updating process or need help, please contact the SJSU IT Service Desk online or at 408-924-1530.
Thank you,
Bob Lim
VP of Information Technology and CIO

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