“Amanda jumped in to complete a task with both her manager and work lead were unexpectedly out of the office. She worked with other managers in the department to get them what they needed in a timely manner.” — Carrie Medders

“Three members of my staff (Amanda Frank, Tony Garcia and Maggie Carrera) stepped up to support another staff member who was out sick. They jumped in at the last minute to coordinate a training session even though they all had full workloads. They exemplified exceptional customer service and collaboration.” — Carrie Medders