Talley, Joni (Office of the Registrar) is Stepping Beyond

“Joni is responsible for registration, grades and reinstatement. Joni does all these well, efficiently and shows great customer service. Joni also goes beyond these responsibilities; she will help you with other items as well for the success of the students. Joni’s great knowledge of the process has made my job (and I am certain many other faculty and staff) more productive — she is always quick in getting back to you (less than 24 hour) and makes the corrections/changes promptly. I am one in hundreds and thousands of people she provides service to — it’s truly amazing. SJSU should be thankful that we have someone in this position that is so critical to students, faculty and staff.” — Lilly Wildeman

Tomaszewski, Stacy R.J. (Library) is Stepping Beyond

“I encountered a big problem when the Library went through some database changes. My entire Lynda.com account and professional development history was lost (I was in the middle of a four-hour software training). I tried troubleshooting on my own and reaching out to Lynda.com and was told to go visit my library administrator. It was suggested I reach out to Stacy (and I am so glad I did). She was persistent, kind, and proactive in communicating during the two to three weeks it took to resolve my issue. Particularly during moments when it looked like my account history would not be recovered. Stacy was great at putting information together from Lynda.com and their engineers in order to troubleshoot and find a solution. My account history was recovered and made available to me. Thank you Stacy for embodying the quote in your email signature, “Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not. – The Lorax, Dr. Seuss.” — Ravneet Tiwana

Perez, Ben (Human Resources) is Stepping Beyond

“Ben assisted my manager and I cleaning the training room at Clark 547. This project had taken us a little over three hours to clean. Ben stepped in without complaining and gave good advice and suggestions on how the items should be organized and stacked for easy access. We appreciate the assistance and Ben’s willingness to help.” — Tamela Sullivan

Wong, Sarah (Human Resources) is Stepping Beyond

“Sarah assisted my manager and I cleaning the training room at Clark 547. This project had taken us a little over three hours to clean. Sarah stepped in without complaining and gave good advice and suggestions on how the items should be organized for easy access. We appreciate the assistance and Sarah’s willingness to help.” — Tamela Sullivan

Ton, Garrett (Athletics Facilities & Events) is Stepping Beyond

“Garrett provided us access to the football field and the golf complex, which ensured we could complete a project for HR. We appreciate his assistance and thank him for demonstrating Helping and Caring to his fellow Spartans.” — Carrie Medders & Tamela Sulivan