To Campus Units and Campus Auxiliaries:
It has come to our attention that units were billed for 13 months of telephone and network services last year. We apologize for the error. A credit will be issued immediately for the charges that posted in June 2013.
Many thanks to Minjie Li in the Student Affairs Division for discovering the error!
As part of the Next Gen Technology Project, telephone service billings for most campus units
will be changing beginning with February 2013 bills. These changes will occur as follows:
February 2013 – June 2013
State-support and Self-Support Campus Units
State-support and self-support campus units will be charged a static amount for telecom services. The static amount will be based on actual January 2013 charges for line fees and long distance calls. For February – June, departments can expect to be billed the same amount for these services each month. Add, moves, and changes will continue to be charged through June.
Auxiliaries will not experience a change in billing methods until they are converted to the new telephone system. At that time, a simplified new rate structure that includes both telephone and network services will go into effect. Information about the new rate structure will be provided in early Spring.
July 1, 2013 forward
State-support Campus Units
State-support campus units will no longer be billed for telecom or network services that are identified as “baseline” services. The menu of baseline services is available at: http://
its.sjsu.edu/services/. Only services above and beyond baseline services will result in charges to a state-support unit. However, these instances are expected to be limited. Units will not experience a budget reduction associated with these changes. In order to provide budgetary relief to units, the University will use new funds anticipated in 2013/14 to fund the shifted costs.
Self-Support Campus Units and Auxiliaries
Self-support campus units and auxiliaries will continue to be billed for baseline telephone service, consistent with CSU Executive Order 1000. The simplified, combined telephone/network rate structure described above will be used.