Our technical team has identified a connection issue that is impacting the performance of FTS and e-Invoice. At this time, FTS and e-Invoice are unavailable to users until further notice. We apologize for the inconvenience.
Users have reported encountering issues in FTS today. Our technical team is looking into the matter. Please refrain from using the system until further notice. We apologize for the inconvenience.
Please forward this message to any staff or faculty you feel should be notified.
CFS and Finance Data Warehouse will be unavailable from 5:00 p.m. on Friday, August 24th through 9:00 a.m. on Sunday, August 26th. The Chancellor’s Office is moving CFS production database from Solaris to Linux and both systems must be offline to complete the project. This move will not affect any other services (e.g. FTS and SJSU Email) you typically access through the my.sjsu.edu application portal.
On Sunday morning, CFS data will be as of Friday, Aug. 24th 2:00 a.m. Finance Data Warehouse will be refreshed as follows:
Monday, August 27, 2018 – available by 8:00 a.m. with data current as of Sunday, August 26 at 6:00 p.m.
Tuesday, August 28, 2018 – available by 10:00 a.m. with data current as of Tuesday morning at 2:00 a.m.
Wednesday, August 29, 2018 – available by 8:00 a.m. with data current as of Wednesday morning at 2:00 a.m.
Daily Finance Data Warehouse refreshes will return to normal starting Wednesday with our standard 8:00 a.m. availability and reflect data from 2:00 a.m. that morning.
For more information about the outage, updates or changes to the schedule, visit the my.sjsu.edu application portal. Please forward this message to any staff or faculty you feel should be notified.