Campus Marketplace Issue

The Chancellor’s Office reported some users were experiencing issues in ESM’s Campus Marketplace last week. It was determined that the problems were isolated to older versions of the Firefox web browser.

ESM is working to resolve the matter. If you have experienced any problem with Campus Marketplace while using Firefox, please contact your IT person to update your browser to the latest version or switch to using Chrome or Internet Explorer. We will update you with status. Thank you.

Amazon Shipments to SJSU

Please be advised that in the past two weeks, Amazon drivers have left packages outside of the Corporate Yard B building during our non-business hours on three occasions – March 21, March 28, and March 31 (Saturday). SJSU associates found these packages and stored them safely overnight; however, we do not know if everything delivered to the campus was located. We are not aware if other university locations that receive their own deliveries are experiencing this same issue.

Amazon does not require a signature for deliveries and this has led to their drivers leaving packages at any door in the Corporate Yard area. The Amazon Logistics management team acknowledges this is an unacceptable practice and is working on a solution to the problem.

When placing your Amazon orders, please exercise caution by requesting items be delivered to the Amazon Locker location on 96 East San Fernando St. or by requiring a signature at the time of delivery. Please note that you will need to retrieve any items delivered directly to the Amazon Locker.

If you have any questions, please contact the Distribution Services Manager, Sonja Bowsky, at (408) 924-1592 or sonja.bowsky@sjsu.edu and she will address your concerns.

Campus Marketplace – New User Interface

Campus Marketplace by ESM is updating to a new user interface, which makes for a convenient and intuitive shopping experience that will be familiar to anybody who has navigated a modern best in class e-commerce site. The new user interface for Campus Marketplace will go live on April 2, 2018.

The updated login portal allows users to shop and manage purchases all with a single click from the new dashboard. Recently viewed items, saved selections, preferred suppliers, and favorite products are all now easier to find. Shoppers may now quickly sort for items from pens to sophisticated laboratory equipment and review or filter a variety of options before checking out using enhanced cart functionality.

No action is required by Campus Marketplace users since the implementation will not affect their accounts and any unfinished or pending orders they may have.

For a peek of the new interface, refer to the ESM Campus Marketplace New User Interface Comparison

Please forward this message to staff or faculty you feel should be notified. If you have any questions, contact Finance Support at financeconnect@sjsu.edu or 4-1558.