Accounts Payable Wants Your Feedback

To employees who are responsible for purchasing goods/services or financial management in their department:

Accounts Payable is reviewing their processes to determine where they can maximize efficiency. One of the processes under review is their policy on paying invoices associated to blanket order or service order purchase orders (PO).  The current practice is to request departments to review and approve an invoice before payment is made to a supplier. If no response is received after a certain time, then the invoice is automatically paid as allowed in our Negative Confirmation Policy. Accounts Payable would like to revise the policy so that invoice payments against blanket order and service order PO’s can be made without receiving a formal approval from department.

To better serve you, we would like your feedback on the invoice approval process by having you complete our quick survey. Responses will be collected through Friday, September 20. Thank you for your cooperation.

Survey link-

New Submission Process for Travel Reimbursement Claims for Non-SJSU Employees

Departments now have a more convenient, efficient, and paperless way to submit the paper Travel Reimbursement claims for non-SJSU employees such as students and candidates that cannot be submitted through FTS.

The Travel Reimbursement Request Form and support backup documentation can now be sent to Accounts Payable Travel Desk at a dedicated email: This email account is for submissions only. Do contact the Travel Desk with any questions related to payment status or to confirm if the request was received. The new process is a temporary improvement until we complete development of a portal similar to e-Invoice for departments to use.

When preparing the reimbursement request, please note the following:

  • Manual or electronic signatures (e.g. DocuSign) on the Travel Reimbursement Request form are acceptable.
  • In the email submission, attach one file containing the completed and approved request form and backup such as receipts.
  • Reference the Traveler’s name and department in the email subject line.
  • Please do not send us the hardcopy.

Current SJSU employees are to use FTS to submit their Travel Authorization and Reimbursement. If you have any questions regarding the travel process or policy, contact Jasmine Velazquez of the Travel Desk at 4-1674 or

Maggie De La Mere Has Retired from SJSU

It is with mixed emotions that we announce the retirement of Maggie De La Mere. She achieved her independence from SJSU on July 4th, 2019. Maggie was the primary contact in the Accounts Payable Travel Desk for 11 years and an invaluable employee to our department. We wish her a wonderful retirement and she will be greatly missed by her colleagues.

Stepping into fill her shoes is Jasmine Velazquez who has been with Accounts Payable since May 2018. She looks forward to assisting you on questions regarding the university’s travel process and policy.